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Can My Sub Users Buy Credit to My Account

subuser, sub-users, sub user

Written by Danielle Daniel

How to Allow a Sub-User to Purchase Credits in REsimpli

Step 1: Open the Manage Users Page

Go to Settings in the lower-left corner, then select Manage Users.

Step 2: Select the Sub-User

Click the sub-user’s name or the Pen/Edit icon in the Actions column.

Step 3: Open Module Permissions

Go to the Module Permissions section.

Step 4: Enable Credit Purchase Access

Scroll down to Other Permissions and enable:

  • Access to Buy Additional Credits

Step 5: Save the Permission Changes

Click Save Module Permission to apply the changes.

Once enabled, the sub-user will be able to purchase credits such as:

  • SMS Credits

  • Calling Minutes

  • eSign Credits

  • AI Call Summary Credits

  • Ringless Voicemail (RVM)

  • Direct Mail Postcards

Step 6: Contact Support if Needed

Use the Help Desk icon for live chat, email, SMS support, or to schedule a support call.

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