Numbers are not being checked for "Spam."
Answer:
Numbers can take up to a week from the time they are purchased to go into REsimpli spam check rotation.
To check your numbers if they are checked for ‘Spam,’ follow these steps:
Navigate to your ‘Profile’ and click ‘Manage Numbers’. A new window will open.
2. Check the ‘Spam Check’ column.
If the numbers are marked ‘N/A’ for spam checks for over a week, please email us at support@resimpli.com, and we’ll find out what the problem might be.
Once your number has been submitted for spam check, you will start seeing either good; if the number is good, the carriers show it as clear.
You can see if a number, two or three, is displayed when you hover over it; it indicates the carrier has flagged it as spam.
You don't have to get rid of the number. REsimpli remediates the numbers every week, and at any given time, about 80 to 85% of REsimpli numbers are clear, meaning they don't pop up as spam on the caller ID when you are calling a lead.
If the numbers are still marked ‘N/A’ for spam checks for over a week, please email us at support@resimpli.com, and we’ll submit another ticket with the REsimpli provider to see if they can remove the spam flag.