FAQ: How do you select 'Kept' and 'Not Kept' in the Leads section?

Answer:

Here are the steps for selecting 'Kept' and 'Not Kept' in the Leads section.

2. Select the lead you want to update.

3. Click the ‘Tasks & Appts.’ tab.

4. Click ‘Stats; under the ‘Appointments’ section.

5. Scroll down to the ‘Appointment’ details; under the ‘Appt. Outcome’ click the dropdown to select ‘Kept, Not Kept, or No answer.’

Reference Video:

https://www.loom.com/share/8b638e0f4e2345abbc7687f9c826ec50?sid=a91ff213-3ec9-44eb-a053-eb1a2b38d2e5