To guide users on how to export activity logs such as call logs and SMS logs from the system.
Accessing Activity Logs
Navigate to the Activity page.
Click Call Logs.
Filtering Activity Logs
Use the available filters to customize the activity logs you want to export.
Communication Type
Select the type of activity you want to export:
Incoming Calls
Outgoing Calls
Incoming SMS
Outgoing SMS
Date Range
Select the preferred date range for the logs.
Users
Select the users associated with the activity logs.
Campaigns
Select the campaigns relevant to the export.
Exporting the Logs
After applying all necessary filters, click Export Call Logs.
Download the exported file to your device.
Notes
Filters help narrow down the exported data for accurate reporting.
Exported files may include call details, SMS records, user activity, and campaign information depending on the selected filters.