Transcript:
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Tyler Scott: Alright, alright, oh, I need a letter.
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Tyler Scott: Oh, I was muted the whole time.
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Tyler Scott: There we go.
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Tyler Scott : What's up, Don?
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Don Carlson: up, man.
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Tyler Scott : What's up, Amanda? Let's get our cameras on, everybody.
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Don Carlson: Let's go!
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Tyler Scott: I'd rather see real people than all these AI note-takers.
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Don Carlson: There's so many… it's ironic, there's call's about AI, but I'm sick of it!
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Tyler Scott : Yeah.
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Tyler Scott : I do like with the AI note-takers, like, after the call, like, send me, like, a task, like, a couple tasks of what I need to do after, it's pretty cool.
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Don Carlson: It's great. I wish they could, like, hide in the background, like, instead of take, like, the participant space, but…
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Tyler Scott: Yeah, yeah, well…
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Don Carlson: What are you gonna do? Well, welcome to the, this week's Mastermind call, everybody. So…
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Don Carlson: Tyler, one of the… him and Sherrod, the brainchild behind a lot of the new AI features, super excited to have him on here again, star of the webinar as well. But, and then, yeah, we're going over best practices and, more general Q&A. We're wanting to do a lot of these, because, it's cool, because every user has access to it right now, so, I mean.
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Don Carlson: best practice tip number one, if, use it. It's free!
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Tyler Scott : Yeah, it's free.
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Don Carlson: it until May 31st, that's when the trial period is going to end. But, yeah, just wanted to…
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Don Carlson: Highlight what's going on in the call today.
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Tyler Scott: Yeah, no, for sure, and yeah, everybody, if you're not using AI yet, and re-simply, go ahead and turn that on. I guess just put a thumbs up if you are using AI right now. I just want to kind of see, you know, or put in the chat whatever's easier.
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Tyler Scott: Just put a thumbs up in there, or a yes.
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Tyler Scott : Because…
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Tyler Scott: the last call we did, we had a lot of people that just weren't even… they didn't have it turned on yet, they didn't have it set up yet, and I want to just make sure that I'm kind of, serving everybody here. I want to make sure everybody's…
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Tyler Scott : Set up, first of all, if not…
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Tyler Scott : So, I guess anybody in here that, wants me to go through the setup process first, or should we just go straight into, like.
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Tyler Scott: best practices, because really, it's all about just getting it turned on and getting it… getting it going. That's really, really the main thing here.
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Don Carlson: Tyler, why don't you share your screen and just show people where to, where to turn it on? .
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Tyler Scott: Yeah, let me… let me… I was trying to do that a second ago. Oh, wait, here we go. I got it now.
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Tyler Scott: Got it. Alright.
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Tyler Scott: Alright, so I'm in my actual, Resumply account right now.
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Tyler Scott: And you can see I have a bunch of new leads. I need to tell my callers to slow down a little bit. So, yeah, so if you go over here to AI, everybody should have access to this now.
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Tyler Scott: and you can come over to the AI Marketplace, and you should just be able to click this button right here, and turn everything on. We had a bit of an issue previously, I think that it is fixed now, where you had to come in and…
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Tyler Scott: still click right here, activate now on some of these, even though it showed activated. If you're not seeing your AI agent show up, maybe give that a try, just click right here and hit activate, even though it kind of shows that it's already activated. But for the most part, it should be able to just click that button right there.
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Tyler Scott : And obviously, the hardest thing to set up is gonna be the voice, that's gonna be the most…
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Tyler Scott: the most setup process right there. Everything else is literally just click it, it's on.
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Don Carlson: Hardest as in, like, I actually have to click a few buttons, like…
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Tyler Scott: Yes.
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Don Carlson: what's the work that needs to be done, but it is pretty simple to… to do, and it hasn't changed a ton if you've, tried out, like, our last versions of the voice AIs, too, but, like, if you want to click into, like, your…
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Don Carlson: your follow-up specialist, Tyler, just to run through the… just run through it real quick.
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Tyler Scott : Yeah, yeah, for sure. So, I mean, all three setups are basically the same, but yeah, we could go through the voice follow-up real quick. So, you know, you would just go to Managed Agent. You can have multiple agents, I just… I have one, keep it real simple.
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Tyler Scott: Click into here. Just a quick little tip, too, you can see my company's 504 Homebuyers, so when I… but what's weird is when I spell it like this, the agent says it slightly…
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Tyler Scott: different, but if I actually spell out the numbers, I notice that the AI just says it a little bit better. So, you know, test that out a little bit. If you have, like, a strange company name, or, you know, you want to make sure that your agent's saying that right, because she's going to be opening with that line.
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Tyler Scott : So, you know, write your company in there, call your agent, make sure she's saying it right, and make any adjustments if needed. Kind of a rare scenario, probably, but just wanted to put that out there.
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Tyler Scott: Obviously, name your agent, company website, not required anymore, but put it there.
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Tyler Scott: And that's only if the seller asks for the website.
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Tyler Scott: And then here's the greetings that the agent will say, whether the address is available or not.
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Tyler Scott : it'll…
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Tyler Scott: Say that right there. So if the address is available, you can see it merges it into, what it's saying. So just say, hey, I'm calling back about the property on 123 Main Street, you have a couple minutes. And that'll start the conversation, just like a regular lead manager, would do.
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Tyler Scott: Voice selection. Now, I have been monitoring a little bit of which voice is performing a bit better, and I will say Emma's been… been better. More people are saying Jessica's… Actual sellers are saying that, Jessica's sounds like an AI a bit more.
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Tyler Scott: And that's just looking at the data. And all we see is which voice is being used, and which one's getting flagged for, you know, the seller saying, hey, is this an AI? Are you a bot? Are you a recording? And it's being, emma's doing better, so…
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Tyler Scott: I would just go with Emma for now. We do have some new voices coming out really soon.
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Tyler Scott: that…
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Don Carlson: Wait.
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Tyler Scott: I mean, they're, like, night and day, I've heard of them, and they're… they're gonna be a lot better. So, you know, this is the worst it's gonna be right now. It's just getting better and better from here, the technology's growing really fast. I was on the phone with
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Tyler Scott: one of the voice agents we're testing out. We did have to hire, like, a professional actress, like, voice recorder, and, like, I tested out, I thought I was talking to a human, and I do this all day, so…
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Tyler Scott : So some of the stuff coming out soon is kind of crazy.
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Tyler Scott -: Sales technique, we don't have any other options for that right now. We are going to be coming out with some new sales techniques.
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Tyler Scott : It'll just basically be, like, second, third layer, fourth layer, deeper questions on, like, condition and pricing and all that stuff.
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Tyler Scott -: Business location.
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Tyler Scott -: AI just needs that in case the seller asks for it.
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Tyler Scott -: And land should be coming really soon, too. So right now, obviously, we have residential.
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Tyler Scott -: Definitely want to keep confirming the address on.
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Tyler Scott -: I keep it real simple. I know Sherrod likes to do all of them. He says, you know, Sherrod says, hey, if you have a seller on the phone, just get all the information while they're on the phone. I like to just keep it short and simple and pass it over to my acquisition manager, because I do have an acquisition manager that, the AI is booking these calls for, so…
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Tyler Scott -: I just keep it real simple, he can kind of go deeper into some of this stuff.
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Don Carlson: Yeah, I'm in the same, like, thought process, too. Like, kind of like a lead manager, I'd rather have…
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Don Carlson: have them tee up the conversation for me, or, for, like, my acquisitions manager, either way, instead of, like…
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Don Carlson: asking about the mortgage and the… I don't even ask that. Right. It's like, who cares? At least for my business, but I'm not doing Sub 2 or, like, any sort of creative stuff.
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Tyler Scott -: Well… well, yeah, and I actually do do creative, I do sub-2s, I buy properties subject to, and what's funny is I don't have the AI agent ask it either, because we looked that up on our back end anyway. Like, that's the thing, too, whenever you put an address in Resimply, it tells you what the mortgage balance is.
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Tyler Scott -: And we'll cross-reference that sometimes, once we get farther along the deal, just to make sure. We'll confirm with the seller, get that mortgage statement from them to really see what the true number is, but… like, this… this right here, I could get this from…
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Tyler Scott -: from Resimply's, public data.
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Don Carlson: I like that, you added the deal killers and concerns, too. Like, I will kind of throw that in, at least for the inbound, AI agent.
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Don Carlson: So it can…
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Don Carlson: just ask, ask the question, just in case. I like the alternatives, though, just for… for me, like, I'll…
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Don Carlson: I'll kind of…
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Don Carlson: play stupid a little bit, like, why don't you just list this, man? Like, this is just clean property. And, like, we actually have one, hopefully, fingers crossed, this should go under contract this week. It was kind of that situation. It's like, I just want to get my number, I have a tenant in there that I don't… I want to sell with the tenant in there. You want to deal with the eviction, or, like, because they've been in there for 24 years, he doesn't want to be the bad guy.
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Tyler Scott -: Right.
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Don Carlson: So.
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Tyler Scott -: I want you guys to deal with that.
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Don Carlson: Oh, we will. It's a very nice house. We'll figure it out. We'll kick them out.
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Tyler Scott -: Yeah, gotta put that notice on the door. Yeah, no, I mean, if they're not paying rent, it's just one of those things. It's unfortunate, but, you know, sometimes it doesn't need to be done. And, I can only imagine renting a property for 20 years, you know this person, you're a friend… I mean, I have a triplex, and…
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Tyler Scott -: I've been, like, I'm friends with them. So it's like, if they're a little late, it's hard for me to really be on them, because it's like, hey man, what's going on?
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Don Carlson: And I was kidding about that last situation, like, they've…
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Tyler Scott -: No, yeah.
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Don Carlson: The guy just needs to… the owner needs to sell, they're… they're looking for another spot, and my boots-on-the-ground partner knows a lot of the landlords in town anyway, so actually, by going with us, we're actually gonna be helping the seller, or sorry, the tenant, get into something a little bit…
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Tyler Scott -: A little cheaper, better for that.
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Don Carlson: We didn't make any promises, but that's something… thinking outside the box, just other ways that you can get the deal done, which, I doubt this other… there was another offer on the property, so I doubt that they're gonna go through all those hoops.
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Tyler Scott : Yes.
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Don Carlson: So…
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Tyler Scott : Yeah, no, for sure, and that's why, you know, that's really the value we can provide, too, at the end of the day, is finding those solutions that… sometimes a realtor won't really want to deal with all that. Like, take those extra steps, they're just gonna throw it on the market and hope it sells, and if it doesn't, well, see you later. Yep. Not all agents, there's some good ones out there. But, but yeah, I mean, I do like some of these other questions, too, especially if I'm on a call, but for the AI, just kind of keep it real simple. Now, the AI will handle these questions.
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Tyler Scott: questions, but the difference is, like, this is, like, a 3 to 4…
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Tyler Scott -: 3-minute call, this is probably, like, a… 7-minute call.
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Tyler Scott -: You know, if you start gathering all the data here. So that's the difference.
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Tyler Scott -: Are you letting people in, Don, as I kind of coming? I keep… I hear it chumming.
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Don Carlson: You're the… you're the host, so I can… if you make me the host, I can… I can do all that.
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Tyler Scott -: Okay. Well, I'm just kind of letting them in as they're…
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Tyler Scott -: They're coming in, but I have it on another screen. It's fine. Cool. But but yeah, another thing, too, with the… with the AI here, so we have land coming,
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Tyler Scott -: just land-specific, it's basically gonna ask right off the bat. We're gonna pass to the agent, too, if it's a piece of land or not before the call even happens, but if the AI's not sure, it'll ask the seller, hey, what type of property is this? Is this a house? Is this land?
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Tyler Scott -: If they say house, it's gonna ask these questions that you have set up. If it's land, obviously, it's gonna ask those set of questions. It's not gonna be asking about the condition.
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Tyler Scott -: or the occupancy about the property. It will ask, like, the motivation timeline, if it's buildable, if it's, you know, has road access, stuff like that. So, excited for that, because I also do some land deals. We wholesale some land.
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Tyler Scott -: Hear my market, too.
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Don Carlson: Nice, that'll be cool.
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Tyler Scott -: Yeah, and then, with the smart questioning engine.
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Tyler Scott -: it will automatically skip any of these questions if it already exists in ReSimply. So, you know, if you already gathered the occupancy, and it's a fresh piece of, information, so it hasn't been… it's 90 days, so after 90 days, the agent will re-ask it.
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Tyler Scott -: But if you gathered occupancy, our condition, our motivation within the last 90 days, the agent's not gonna re-ask that question. Now, pricing is every 30 days. That's the only one that's every 30 days. All the other ones are 60 days plus.
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Tyler Scott -: 90 days plus. So, price… price will be every 30 days, because that's something that's always kind of changing.
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Tyler Scott -: I don't know if we'll give the ability to kind of adjust that too, but I feel like it's right there where it needs to be.
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Tyler Scott -: Now, the offer, dynamic offer generation
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Tyler Scott -: This one here, it will make the offer.
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Tyler Scott -: if you have this set up, so let's just go over this real quick. And it'll only make the offer if the seller is, obviously, like, not motivated. So, if they're saying, just give me an offer, you know, you guys called me, just shoot me an offer, they keep asking for the offer, it will give them an offer if you have this set up, based on…
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Tyler Scott -: The wholesale max allowable offer.
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Tyler Scott -: which is in your calculator in ReSimply. Your ARV, whatever ARV you have in your ARV section, it'll just give a percentage of that. I'd recommend you do, like, 40-50% of this, not…
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Tyler Scott - That was a little bit high, what I had it on. But yeah, 80-90% on the wholesale MAO.
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Tyler Scott -: 40-50% on whatever the ARV is in your calculator, and if these two don't exist, it'll just use the estimated value in resimply, which we can actually drop that down a little bit to 40-50%, so…
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Tyler Scott -: And I looked at 100 deals that I closed, I looked at the ARV, and I looked at what the offer was to the seller that we actually, like, ended up closing at, and it was, on average, it's 50%.
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Tyler Scott -✌️: Now, that's different by market. If you're in California, that might be completely different, like, where Don's at. But where I'm at, you know, 50% of ARV is kind of where we're locking up deals and, and seeing them move.
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Don Carlson: That's great.
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Don Carlson: And then, so, ARV and Wholesale MIO, that's in the basic calculator.
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Tyler Scott -✌️: Yes. Yeah, so, if you go on any lead.
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Tyler Scott -✌️: Let me just go to my leads real quick.
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Tyler Scott -✌️: So if we go to any lead right here…
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Tyler Scott -✌️: I don't know, just go to the… This one.
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Tyler Scott -✌️: And if we go to Calculator…
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Tyler Scott -✌️: You can see right here, we have the ARV of the property.
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Tyler Scott -✌️: So, if you have that filled out.
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Tyler Scott -✌️: and that's the only piece of information you have filled out, you know, it'll use… use 40-50% of that. Now, if you do have an ARV, I mean, I'm sorry, an MAL, like, you filled all the stuff out, now you have an MAO, it'll actually just use 80-90% of that number.
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Tyler Scott -✌️: So that might be a little more accurate, depending on if you have your numbers in here. And if this doesn't exist, or this doesn't exist, it'll actually just use this estimated value, whatever's right here.
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Tyler Scott -✌️: to do, you know, the offer range. Now, you can turn that off, and that's really just…
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Tyler Scott -✌️: for the sellers that aren't motivated, just to kind of get them out the way. Like, you know, a lot of the training I've been through, and…
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Tyler Scott -✌️: you know, they say, hey, all these sellers that are just, hey, make me an offer, give me an offer. You kind of just want to get those out of the way. Shoot them an offer. We used to just look at Zillow, slash it in half.
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Tyler Scott -✌️: hey, we'd be in this ballpark. And, by the way, AI is kind of given, it's not selling them, hey, this is what we'll pay. It's, hey, you know, looking in the area, we'd probably be in this ballpark. That's not a final number. I mean, is that even something you'd consider? So it's not saying, hey, this is the offer. It is giving them, like, a range.
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Tyler Scott -✌️: And it does round that number to the nearest thousand, so it sounds like just a ballpark.
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Don Carlson: Nice.
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Tyler Scott -✌️: Any questions on the offered generation? I had a lot of questions on this one last time.
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Tyler Scott -✌️: Just wanna make sure everybody's good there.
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Don Carlson: Nothing in the chat, too, so…
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Tyler Scott -✌️: Alright, cool.
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Tyler Scott -✌️: I have that turned off right now for mine, but if you go to call outcomes, you do have some options here, depending on what happened on the call. So, if the seller's interested, you could choose what happens. You can either do a phone appointment.
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Tyler Scott -✌️: And then you could set up… you could set up who that phone appointment is for. So, I have an acquisition manager on my team, I could click that.
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Tyler Scott -✌️: And then, you know, all the appointments go to him. Those appointments do go in the calendar here.
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Tyler Scott -✌️: But they also, if you go to your calendar.
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Tyler Scott -✌️: and you go to Actions, you can sync your Google Calendar, and you can have your team sync their Google Calendar, too. So you can see that AI actually set up all these appointments that you see in my calendar here, for my team automatically.
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Tyler Scott -✌️: So that goes straight in… my acquisition manager has Google account, he just looks at that, he can see any appointments coming up.
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Tyler Scott -✌️: That the AI set up for them.
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Tyler Scott -✌️: Now, another thing you could set up is either phone appointment or in-person appointment. So… if…
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Tyler Scott -✌️: You'd put right here, you know, who to set the phone appointment for.
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Tyler Scott -✌️: Acquisition manager… I… actually, this should say in-person appointment.
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Tyler Scott -✌️: I'll get this updated for you guys, because I know that's going to cause some, confusion. This right here should say, select role to book in-person appointment. So you could select that role. And then, what in-person service areas are you looking to, to buy property? So you would put the zip codes.
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Tyler Scott -✌️: If that zip code exists in the address, the AI is gonna try to do an in-person appointment, if the seller's interested.
00:19:09.010 --> 00:19:17.589
Tyler Scott -✌️: So if the seller's interested, and you have this selected, and the zip code is in one of these areas, it's gonna set up an in-person appointment. By default, it is 1 hour.
00:19:17.760 --> 00:19:23.059
Tyler Scott -✌️: And, that'll go straight to the counter. Now, if it's outside of one of these areas.
00:19:23.390 --> 00:19:36.340
Tyler Scott -✌️: then it'll just go ahead and set up a phone appointment instead. Or you can flag it for manual review, this is just gonna set a task for somebody on your team to review it. I like to just get a phone appointment set up, also for my acquisition manager.
00:19:36.930 --> 00:19:42.839
Tyler Scott -✌️: Let's just go ahead, update my agent here. And now, that is for the voice follow-up specialist.
00:19:42.960 --> 00:19:47.750
Tyler Scott -✌️: So now my voice follow-up specialist is all set up, and…
00:19:47.980 --> 00:20:05.899
Tyler Scott -✌️: Basically, you can have the voice follow-up specialist reach out to these sellers in a couple ways. Number one is through the drip campaigns, which is my favorite way. I like to just have the voice follow-up sprinkled all throughout my drips. If you want a copy of my drip campaigns, just reach out to support. I think you could do that right here. Go to,
00:20:06.300 --> 00:20:19.250
Tyler Scott -✌️: live… I guess you could go to live chat, and just say, hey, can I get Tyler's trip campaigns? And they'll copy those over for you. And inside of my trip campaigns, I do have, like, the voice follow-up specialists sprinkled all throughout of there.
00:20:19.570 --> 00:20:34.669
Tyler Scott -✌️: And I have drips for the main five, categories, which is gonna be sellers that rejected your offer, sellers that you can't reach, they're just not answering the phone, sellers that say, hey, I'm not interested in selling at the moment, puts them on a long-term drip, and then I have,
00:20:35.540 --> 00:20:37.330
Tyler Scott -✌️: I have one for new leads.
00:20:38.060 --> 00:20:46.740
Tyler Scott -✌️: And I have one for wholesalers and agents. So, you guys can get all those drips free if you reach out to support, right here through the live chat.
00:20:48.020 --> 00:20:55.760
Tyler Scott -✌️: The other way a voice follow-up specialist could reach out to your sellers is on any lead. You could just go to Actions and just hit Make Call Using AI.
00:20:56.610 --> 00:20:58.380
Tyler Scott -✌️: Bit manual, but
00:20:59.030 --> 00:21:03.890
Tyler Scott -✌️: You can just click this button right here, we just talked to the seller, so I'm not gonna do that, but
00:21:04.820 --> 00:21:14.660
Tyler Scott -✌️: You know, a bit manual right now, having to click that, but we are coming out with a select option, so you can literally go to a list of all your leads, apply a bunch of filters.
00:21:15.170 --> 00:21:24.630
Tyler Scott -✌️: select that list, and then you'll be able to really soon, to have the ability to just click a button, and it'll start the AI, voice follow-up AI, on all your leads that you select.
00:21:25.070 --> 00:21:33.199
Tyler Scott -✌️: That's something I'm waiting for. I think that's gonna be awesome, to just, hey, any leads I haven't contacted in 3 months plus, just call all of them right now.
00:21:34.310 --> 00:21:36.289
Tyler Scott -✌️: So, something I'm waiting for.
00:21:37.480 --> 00:21:38.379
Don Carlson: That's gonna be great.
00:21:38.830 --> 00:21:46.760
Tyler Scott -✌️: Yeah, and now with the AI fields, too, you know, if you have the deal intelligence on,
00:21:46.950 --> 00:21:52.559
Tyler Scott -✌️: Inside of every single lead, you have the AI field, so if you go to AI Summary.
00:21:53.080 --> 00:22:00.049
Tyler Scott -✌️: And in AI fields, you can filter by all this stuff, too. So you can really refine your list, and get down to the best leads in your system.
00:22:00.110 --> 00:22:19.170
Tyler Scott -✌️: Maybe you want to give the ones that are a really high motivation to, you know, to yourself or to your acquisition manager, just call those sellers. Anything that's, like, a warm or cold lead or anything like that, or a lower score on the lead temperature, you could filter by that, too. Select those leads, just have the AI call all of them and try to get, you know, some appointments booked.
00:22:19.170 --> 00:22:22.229
Tyler Scott -✌️: And some follow-ups done there, so…
00:22:22.230 --> 00:22:38.170
Don Carlson: Yeah, trying to get leads out of the pipeline can also just be as valuable as getting new leads in, just because if you have so many leads in your… I've had leads in there for, like, a year plus, and it's like, dude, I just gotta… I just gotta kick them.
00:22:38.170 --> 00:22:54.259
Tyler Scott -✌️: Yes, yeah, that's the thing, is it's just like, keeping your pipeline organized is… is one of the most difficult things, and that's really what a lead manager's job is, right, is to keep all these buckets clean, get as… a lot of leads are gonna end up in the…
00:22:54.600 --> 00:23:08.180
Tyler Scott -✌️: you know, in the warm pipeline, the warm bucket. For those, I just have, like, a not selling at the moment drip campaign on all these people. I have a thousand people in there. So, you know, these are all leads that say, hey, look, I'm the owner, but I'm just not selling at the moment. They didn't say, stop calling me.
00:23:08.180 --> 00:23:16.220
Tyler Scott -✌️: They didn't say, never… I'm not ever selling to you, they just said, hey, I'm not interested at the moment, maybe later down the line. I just throw the leads right there.
00:23:16.290 --> 00:23:19.420
Tyler Scott -✌️: And they go on a long-term, like, 2-year drip campaign.
00:23:19.520 --> 00:23:24.490
Tyler Scott -✌️: that has AI sprinkled in there, regular text messages,
00:23:24.610 --> 00:23:30.720
Tyler Scott -✌️: And we'll get… we'll get deals from sellers reaching out, you know, 6 months, a year later, saying.
00:23:30.900 --> 00:23:36.339
Tyler Scott -✌️: hey, I'm ready to go. You guys have been the only ones reaching out to me. I'm ready to go ahead and sell now. So…
00:23:36.870 --> 00:23:37.640
Don Carlson: Sweet.
00:23:37.770 --> 00:23:46.209
Don Carlson: And then, Jacob has a question. Can AI, speed to lead relocate a lead into the appointment set bucket after it creates an appointment?
00:23:46.510 --> 00:23:53.150
Tyler Scott -✌️: Yes, so once you go right here to the, so that's done automatically right now, so…
00:23:53.320 --> 00:24:02.150
Tyler Scott -✌️: It won't… so, like, right now, I don't even have an appointment set, like, bucket. It will, however, go into your calendar right here.
00:24:03.140 --> 00:24:07.839
Tyler Scott -✌️: We, in our autonomous update, you will be able to map out every scenario.
00:24:08.330 --> 00:24:13.649
Don Carlson: Like, where the lead goes, which bucket it will go into, if it's in new leads.
00:24:13.830 --> 00:24:23.039
Tyler Scott -✌️: Yeah, so basically, yeah, basically right now, it's all done automatically on the back end, like, if AI makes an offer, it moves it to offers made. If…
00:24:23.520 --> 00:24:36.860
Tyler Scott -✌️: you know, they say they're not really interested in selling at the moment, it'll move it to warm lead. If they say, hey, don't ever call me again, it'll move it to dead lead. So that's, like, really the only automated things that are happening right now with AI in the background.
00:24:36.950 --> 00:24:49.410
Tyler Scott -✌️: Soon we're… with autonomous, you're gonna have full control. There's, like… there's, like, 20-something scenarios that we've looked at, thousands of calls, and we can say, hey, these 20 scenarios… 20-plus scenarios.
00:24:49.570 --> 00:25:08.759
Tyler Scott -✌️: These are the most common things that happen on these calls. We're gonna give you guys the ability to map those to any bucket you want in your system. So if you have a bucket called Appointments Set, which I don't even have here, you know, if AI books an appointment, you can have it automatically mapped to that bucket. So that's coming out with autonomous, within the next…
00:25:08.760 --> 00:25:09.819
Tyler Scott -✌️: couple weeks or so.
00:25:12.430 --> 00:25:13.220
Don Carlson: Sweet.
00:25:13.740 --> 00:25:14.760
Don Carlson: Awesome.
00:25:14.900 --> 00:25:16.060
Don Carlson: Yes.
00:25:16.430 --> 00:25:27.940
Don Carlson: And one thing that I really like about the new AI stuff that's helping, helping me and my business is just getting my PPL leads. One, I mean, you could do this already, but get…
00:25:28.120 --> 00:25:41.210
Don Carlson: get inbound leads on a drip right when they hit your system, but what I did add, if you want to go to drip campaigns, Tyler, is using the SMS assist, but in the drip campaigns.
00:25:41.210 --> 00:25:41.590
Tyler Scott -✌️: S.
00:25:41.590 --> 00:25:49.789
Don Carlson: So, a nice little stacking of features here. Yes. Because, like, I have the first templated message, like, hey, this is Don at
00:25:49.790 --> 00:26:14.690
Don Carlson: DBA, or at business owner, or business, name. I'll be… thanks for filling out the form on my site, I'll reach out to you as soon as possible. So, like, that's standard every time, but then, like, my second step will be turning on that SMS assist, because with my PPL provider, I will get, like, the notes, from, from, like, iSpeed of the iSpeed to lead that they, that they give you, so it has some
00:26:14.690 --> 00:26:29.539
Don Carlson: context, like, I noticed you mentioned XYZ is why you're wanting to sell, if that's a reason. So it's not just a drip campaign, it's more of, like, I actually have a lead manager looking at the lead and be like, oh, I'll text them this.
00:26:29.540 --> 00:26:30.380
Tyler Scott -✌️: Yes.
00:26:30.380 --> 00:26:32.830
Don Carlson: But I don't… Have to hire somebody to do that.
00:26:32.830 --> 00:26:46.750
Tyler Scott -✌️: Yes, exactly. So you're using SMS. I will say that's something I haven't set up yet in my account, believe it or not. So, what I want to do, though, is all my drip campaigns that say SMS right here, I just want to turn on SMS Assist, because…
00:26:46.750 --> 00:26:54.839
Tyler Scott -✌️: Like, this is so generic, right? This is for my new leads, kind of like what you're talking about, Don. New PPL lead comes in. Within one minute, they get a text.
00:26:54.860 --> 00:27:06.949
Tyler Scott -✌️: Hey, it's, you know, whoever my acquisition manager name is. Hey, it's Tyler with 504 Homebuyers, are you looking to sell? So generic, so, like, nothing about why they want to sell… nothing. Just…
00:27:07.300 --> 00:27:11.390
Tyler Scott -✌️: And that goes to every single lead, every single time. With SMS Assist turned on.
00:27:11.870 --> 00:27:24.889
Tyler Scott -✌️: Now, that text is gonna be very custom, and same with me, I do have a lot of cold call leads come in, we already have a lot of context, we have their time rate, time frame, reason for selling, condition. Now, AI's gonna look at all that.
00:27:25.080 --> 00:27:29.660
Tyler Scott -✌️: Before sending that initial text message out, so it feels like a real person sent it.
00:27:29.660 --> 00:27:51.679
Don Carlson: Yeah, so, and then having specific drips for specific lead sources, like for cold calling versus PPL, it's like, yeah, I filled out something on your website, or on the site. Yes, I want to sell. It's kind of, like, taken the obvious questions away from some… some things, but again, the SMS assist, that's been a game changer. And actually, it's helped my,
00:27:51.680 --> 00:27:59.199
Don Carlson: connection rate with, with owners, too, because before, even when I first started a couple months ago with PPL,
00:27:59.240 --> 00:28:14.770
Don Carlson: I was just having trouble getting them on the phone, but I had no text messages going out at first, we were kind of just seeing… but it kind of warms the lead up, like, have a couple texts, emails go out, they've seen your name a couple times, and then finally, like, I was starting to get better, pickup rates.
00:28:14.780 --> 00:28:21.980
Don Carlson: And because of the drip campaign plus SMS Assist, it's not just generic stuff every time.
00:28:21.980 --> 00:28:30.169
Tyler Scott -✌️: Yeah, I love that. I think I'm gonna go through all my drips and just turn on SMS Assist for all of them, because right now I still have, like, the old, just generic…
00:28:30.290 --> 00:28:34.310
Tyler Scott -✌️: text right here. So, yeah, that's awesome.
00:28:34.310 --> 00:28:35.030
Don Carlson: Yeah.
00:28:35.030 --> 00:28:37.009
Tyler Scott -✌️: Question in the chat.
00:28:37.720 --> 00:28:44.550
Don Carlson: I think Justin's was first, I used 3 outbound,
00:28:44.870 --> 00:28:59.499
Don Carlson: marketing channels, how do I learn to use Resimply to its fullest around these marketing strategies, like, basic levels? So, cold call, I mean, if you have, like, a multi-line dialer, you can connect it to Resimply, and then it depends on if you have, like.
00:29:00.030 --> 00:29:06.999
Don Carlson: like, a cold calling specialist or something on your team. But direct mail, having the inbound,
00:29:07.360 --> 00:29:13.119
Don Carlson: inbound AI agent, that replaced,
00:29:13.160 --> 00:29:32.769
Don Carlson: an answering service that I was spending, like, a couple hundred bucks a month for, like, 500, I think, and very, very similar, call quality, which is great, and they never, it never goes to voicemail. So, direct mail, I would turn Inbound Sales Coordinator on for that lead channel, for sure, because those leads you need to answer
00:29:32.770 --> 00:29:39.500
Don Carlson: R… right when they call, because sometimes it's like, good luck getting them back on the phone after that.
00:29:41.790 --> 00:29:47.669
Tyler Scott -✌️: Yeah, those direct melodies, you'll play… you'll be chasing them forever if you don't answer them right away.
00:29:47.670 --> 00:29:53.990
Don Carlson: Yep. And then Door Knock, so it's kind of similar to Door Knock, you can use, the…
00:29:54.090 --> 00:30:13.250
Don Carlson: use the driving for Dollars feature. Again, that's not AI, we've had that for a little while, but, having that integrated into your Resimply, like, I used to use Deal Machine, and I would do my driving for dollars, then export them, then import them, and then make sure they're mapped the right way. Here, it's all… it's all in one place, done for you. You can skip trace them, you can call them.
00:30:13.360 --> 00:30:16.430
Don Carlson: So those are some things that you could use, like, right away.
00:30:17.990 --> 00:30:32.639
Tyler Scott -✌️: Yeah, I love that. And I like taking a… like, I love those three marketing channels, and I think taking a step-by-step approach to them, too, is great. Like, cold call them first, whoever you can't get ahold of, you have that list in your list stacker, now you can go ahead and direct mail them on a multi…
00:30:32.750 --> 00:30:45.540
Tyler Scott -✌️: trip, mail drop. You can have AI taking all those inbound calls, and then also, you can have AI take the inbound calls from your cold call efforts, too. That's another thing, like, when you're making these cold calls and they're not answering.
00:30:45.540 --> 00:30:58.440
Tyler Scott -✌️: these people are calling back, right? And you can route that to the AI to answer those inbound calls. And then whoever you can't get ahold of on that list, I'll pull a super motivated list from wherever you're getting your list from, you know, you're gonna cold call.
00:30:58.440 --> 00:31:03.230
Tyler Scott -✌️: You're gonna direct mail, and then you'll be left with a small list now that you can just go ahead and door knock.
00:31:04.310 --> 00:31:14.679
Don Carlson: I think that's great. And then for direct mail, just public service announcement, get… make sure you're collecting your return to senders, throw them in a list.
00:31:14.880 --> 00:31:29.700
Don Carlson: And now, with AI, I used to… I used to send pictures of them to my VA, who would literally type them in. Now, you could probably just throw it into Claude or something, have a list. Dude, we're… what a… what a… what a time to be alive, guys.
00:31:29.700 --> 00:31:44.390
Tyler Scott -✌️: Oh my gosh, yeah. I remember doing that, like, I don't even do it anymore, because I'm just too lazy, but I need to do that. Dude, just… All the direct… the return… I have a… I have a return mail house. It's a local place that, like, you could set up, like, a
00:31:44.390 --> 00:31:51.309
Tyler Scott -✌️: P.O. box, almost. Yeah. And all my mail goes there, and I go check it, like, once every couple months, and it's just a stack of direct mail.
00:31:51.310 --> 00:31:52.020
Don Carlson: There you go!
00:31:52.020 --> 00:31:53.089
Tyler Scott -✌️: There you go. Finally!
00:31:53.090 --> 00:31:53.920
Don Carlson: You're here!
00:31:53.920 --> 00:31:56.019
Tyler Scott -✌️: Finally! Yep, I did the same.
00:31:56.020 --> 00:31:57.339
Don Carlson: Same thing.
00:31:57.340 --> 00:32:03.540
Tyler Scott -✌️: And I'm just looking at it like, now I gotta send all this to my VA to… But now I just have Claude do it.
00:32:03.540 --> 00:32:10.730
Don Carlson: Have your son pay him, like, 10 bucks to, like, lay them all out and take pictures, and then just… just send it to Claude.
00:32:10.730 --> 00:32:15.350
Tyler Scott -✌️: Build me a list out of this, and then I could re-import it and skip trace it, yeah. That's awesome.
00:32:15.350 --> 00:32:17.349
Don Carlson: Dude, you're sleeping on deals, man.
00:32:17.350 --> 00:32:18.750
Tyler Scott -✌️: Yeah, I am, I definitely am.
00:32:18.750 --> 00:32:19.560
Don Carlson: It's okay.
00:32:19.740 --> 00:32:20.270
Don Carlson: It's okay.
00:32:20.270 --> 00:32:23.810
Tyler Scott -✌️: Well, that's why we're here, to learn, to learn more and, get more efficient.
00:32:24.190 --> 00:32:46.460
Don Carlson: Exactly. No, I need to implement a lot of the voice, the voice ones other than the inbound one, so… Diane, if you click SMS Assist, where do you click to add AI so that your automated responses are more fluid? If you go into the drip campaign, every drip, all the way on the top, you can select conversational AI to be turned on.
00:32:46.930 --> 00:33:03.320
Don Carlson: So then it's… it's… now, you have two, kind of, forms of AI going. One, you have the actual creation of those initial messages, and then if they do text back, it'll respond back pretty quickly, and then start to have a conversation with the seller to drive it to an appointment.
00:33:03.740 --> 00:33:06.919
Tyler Scott -✌️: Yep, yep, so you're using two AI agents there. You're using…
00:33:07.020 --> 00:33:17.130
Tyler Scott -✌️: the drip campaign. First, you want to turn that on for sure, so if they do respond, conversational AI picks it up, which is our texting AI. Its goal is to set an appointment for you.
00:33:17.170 --> 00:33:28.000
Tyler Scott -✌️: And then, in here is gonna be the outbound texts that are actually going out to the seller, the initial text. Both have full context of the seller, where they're at in the sales process, and
00:33:28.250 --> 00:33:33.029
Tyler Scott -✌️: It basically generates a perfect text message for where that lead is in the pipeline, so…
00:33:33.300 --> 00:33:37.460
Tyler Scott -✌️: you know, I would definitely have that turned on for when the inbound responses do come in.
00:33:38.950 --> 00:33:40.140
Don Carlson: And then,
00:33:40.540 --> 00:33:48.679
Don Carlson: Ryan? I hope I'm saying that right. What's your opinion to putting my link to my website in the drips?
00:33:49.420 --> 00:34:00.319
Don Carlson: Links in drip campaigns… I mean, I try not to text links as much as I can, because the carriers don't love that, I feel like. Like, would you agree, Tyler?
00:34:00.590 --> 00:34:19.270
Tyler Scott -✌️: Yeah, no, 100%. I don't personally use links anymore in my drips, because the carriers are real strict about that. They'll probably just flag you to spam, or flag you to, like, their unknown sender folder, or spam folder on… you know, the iPhones have that now, so you want to be careful about the links, for sure.
00:34:19.800 --> 00:34:27.350
Don Carlson: If you rank, though, like, if somebody Googles Purple Lily Properties, which is my company, like, I show up, which is really cool.
00:34:27.350 --> 00:34:40.410
Don Carlson: Like, I don't need to show, like, cash offers Cincinnati, like, that's… I'm not trying to play in that space. But if you have, like, a differentiated name that is searchable, just say,
00:34:40.409 --> 00:34:46.419
Don Carlson: Like, hi, this is at… Acquisitions Manager at… DBA, or company name.
00:34:47.000 --> 00:34:57.800
Don Carlson: You put it in, like, parentheses, like, Google me if you want. Like, kind of, like, fun, silly. But that… that would be a way to get around the drip, or I guess, sorry, get around the link.
00:34:59.000 --> 00:34:59.379
Tyler Scott -✌️: As long as.
00:34:59.380 --> 00:34:59.950
Don Carlson: rank.
00:35:00.550 --> 00:35:07.210
Tyler Scott -✌️: Yeah, for sure, I definitely put my business name in there, I just don't put the actual link. However, I do put the link on direct mail, though.
00:35:07.210 --> 00:35:08.430
Don Carlson: Yeah, for sure.
00:35:08.890 --> 00:35:10.930
Tyler Scott -✌️: I do like direct mail,
00:35:11.130 --> 00:35:14.389
Tyler Scott -✌️: putting the website on there, because I'll get some leads when I send direct mail, they'll just…
00:35:14.520 --> 00:35:17.709
Tyler Scott -✌️: Like, go to my website and fill it out there, and in the inbox.
00:35:17.710 --> 00:35:18.850
Don Carlson: you from there.
00:35:18.850 --> 00:35:22.600
Tyler Scott -✌️: Yeah, or call me from there, so… Yup.
00:35:22.750 --> 00:35:25.570
Tyler Scott -✌️: But, so, you know, they definitely did their research.
00:35:25.880 --> 00:35:31.860
Tyler Scott -✌️: But alright, any other questions so far on any of the… setting up your AI agents in Resimply?
00:35:34.170 --> 00:35:40.189
Don Carlson: Yeah, is anybody using a specific, feature that you guys are really liking?
00:35:47.090 --> 00:35:49.580
Don Carlson: Feel free to unmute, you don't have to raise your hand.
00:35:49.580 --> 00:35:53.499
Tyler Scott -✌️: Don, what would you say… oh, I'm sorry.
00:35:53.500 --> 00:35:54.450
Don Carlson: Yes.
00:35:54.940 --> 00:35:55.470
Don Carlson: Who's talking?
00:35:56.220 --> 00:36:05.409
jacob Rhoads: Yeah, this is Jake. Some of the… the… with everything set up, if I'm doing a bunch of… if the AI is doing, like, a bunch of text and stuff like that.
00:36:05.590 --> 00:36:10.579
jacob Rhoads: Right now I have my notifications set to where I'm notified for every text message.
00:36:11.010 --> 00:36:16.060
jacob Rhoads: I don't know if I should remove that, or… well, first of all, I don't know how to. Second of all.
00:36:16.640 --> 00:36:28.869
jacob Rhoads: because I've had where a few schedules were created and not put on my dashboard as appointments, I don't know if I should deactivate that, just see what your recommendation is.
00:36:29.540 --> 00:36:35.020
Tyler Scott -✌️: Yeah, really good question. So, to the first one, if you go to the top right here, notification.
00:36:36.460 --> 00:36:37.290
jacob Rhoads: Okay.
00:36:37.290 --> 00:36:39.130
Tyler Scott -✌️: And then, right here.
00:36:39.130 --> 00:36:40.080
jacob Rhoads: Oh, yeah.
00:36:40.080 --> 00:36:41.910
Tyler Scott -✌️: SMS from Lean.
00:36:42.160 --> 00:36:47.720
Tyler Scott -✌️: Or, I think you're looking for SMS sent to the lead.
00:36:49.230 --> 00:36:51.849
Tyler Scott -✌️: It should be in here somewhere…
00:36:52.410 --> 00:36:58.959
Tyler Scott -✌️: Conversational AI sent a new message, right here. So you're getting a notification for this every time, it looks like.
00:36:58.960 --> 00:37:00.629
jacob Rhoads: Oh yeah, I got them all.
00:37:00.630 --> 00:37:01.120
Tyler Scott -✌️: You got them all.
00:37:01.120 --> 00:37:01.440
jacob Rhoads: Sure.
00:37:02.450 --> 00:37:03.619
jacob Rhoads: It says web.
00:37:04.380 --> 00:37:05.519
jacob Rhoads: Okay, yeah.
00:37:05.520 --> 00:37:06.820
Tyler Scott -✌️: That's just gonna be here.
00:37:07.260 --> 00:37:09.599
jacob Rhoads: Yeah, that's the one that I was trying to…
00:37:09.740 --> 00:37:10.250
Tyler Scott -✌️: Removed.
00:37:10.250 --> 00:37:13.129
jacob Rhoads: I couldn't figure… I couldn't remember how to get to these notifications.
00:37:14.490 --> 00:37:28.050
Tyler Scott -✌️: Yeah, the notifications, you have a lot of control here, a lot of settings here for the notifications. I encourage everybody to kind of go through these and just make sure they're set up how you want, and make sure they're set up right, because there's a lot you can do here.
00:37:28.050 --> 00:37:34.970
Don Carlson: Yeah, and if you have them all on, it'll drive you crazy. My wife is like, how do I turn this off?
00:37:34.970 --> 00:37:35.660
Tyler Scott -✌️: Bing.
00:37:35.660 --> 00:37:36.170
jacob Rhoads: Bing, bing.
00:37:36.170 --> 00:37:36.800
Tyler Scott -✌️: me all day.
00:37:36.800 --> 00:37:38.620
Don Carlson: Oh, I'll definitely… .
00:37:38.620 --> 00:37:52.240
Tyler Scott -✌️: It is cool watching the AI talk to the seller. I did have that on for a little bit, like, I would monitor, like, hey, what is AI sending to the seller? And I would get a notification when the AI sent a message, and then I'd get a notification when the seller sent a message, so…
00:37:52.370 --> 00:37:55.880
Tyler Scott -✌️: I don't know, I like kind of monitoring, I could just jump in at any time.
00:37:55.880 --> 00:37:56.250
Don Carlson: It's a good.
00:37:56.250 --> 00:37:57.709
Tyler Scott -✌️: Take over that, that lead.
00:37:57.710 --> 00:38:00.100
Don Carlson: If you're apprehensive of, like.
00:38:00.120 --> 00:38:19.220
Don Carlson: anyone on this call, if you're apprehensive using AI, too, like, that's a great way to just monitor, like, what's actually going on, so you can turn it on for a couple different drips and leads and stuff, and then actually see what's… what's going on, and then, like Tyler said, if you need to jump in, you can, but, it's been… it's been great so far.
00:38:20.190 --> 00:38:29.409
Tyler Scott -✌️: Yeah, and to your second question with the appointment not scheduling, that was a known issue we were having right when we launched, if that's still an issue.
00:38:29.440 --> 00:38:41.120
Tyler Scott -✌️: in your account, let me know, because I'll get over with our devs and talk about it, but we have been making some updates from all the feedback from everybody on some of the issues. Like, there was another known issue where
00:38:41.200 --> 00:38:56.920
Tyler Scott -✌️: the seller… if the seller gave a number, or said it a certain way, like, the AI thought it was login and offer, but we fixed that issue, too. So, get a ton of good feedback from everybody, so keep the good feedback coming. We're gonna keep proving the AI every single day.
00:39:00.550 --> 00:39:01.750
Don Carlson: Great question.
00:39:06.300 --> 00:39:13.559
Tyler Scott -✌️: Awesome. Any other questions in the chat? Or any questions, anybody else has?
00:39:14.890 --> 00:39:21.180
jacob Rhoads: I got, some other questions, but, I don't know, it's not AI-specific.
00:39:21.420 --> 00:39:22.440
Don Carlson: Okay. That's fine.
00:39:22.440 --> 00:39:22.990
Tyler Scott -✌️: Yeah.
00:39:22.990 --> 00:39:29.250
jacob Rhoads: Okay, so… I was having trouble utilizing the contract.
00:39:29.620 --> 00:39:31.330
jacob Rhoads: setup.
00:39:32.120 --> 00:39:46.890
jacob Rhoads: Like, I have a… I've got one property under contract that I… ended up just using DocuSign because I'm still not integrated completely in this, so I just uploaded the files for… to have associated in my CRM, but…
00:39:47.080 --> 00:39:56.339
jacob Rhoads: I kind of experimented with a few other properties that I sent a contract offer to, and whenever I'm the buyer.
00:39:56.460 --> 00:40:01.300
jacob Rhoads: And… let's say I'm sending it to the real estate agent.
00:40:02.000 --> 00:40:17.949
jacob Rhoads: And all that kind of stuff, if I don't… because it kind of seems like it's set up where you build your buyer in the lead… I mean, you build your seller in the lead, and then you have their email. It's kind of set up for a off-market deal, but if I'm working with an agent or something like that…
00:40:18.150 --> 00:40:21.389
jacob Rhoads: How can I better utilize this system?
00:40:22.470 --> 00:40:33.260
Tyler Scott -✌️: In your eSign template, are you… do you have these options here? To have multiple parties, and you could just put them in order? So maybe have the seller, have the agent, have yourself.
00:40:33.730 --> 00:40:37.569
Don Carlson: Because you can make… I think you can add a recipient for a vendor, right?
00:40:37.690 --> 00:40:38.650
Don Carlson: Tyler?
00:40:38.940 --> 00:40:41.649
Tyler Scott -✌️: For an actual vendor, let me st…
00:40:41.790 --> 00:40:46.839
Tyler Scott -✌️: Yeah, so whenever you go to… let me go to an actual lead.
00:40:48.030 --> 00:40:48.980
Tyler Scott -✌️: Yeah, so it's just…
00:40:48.980 --> 00:40:51.130
jacob Rhoads: Not a vendor for a title company.
00:40:52.020 --> 00:40:55.469
jacob Rhoads: And that was another question, but I'll ask that once we're…
00:40:55.710 --> 00:41:02.610
Don Carlson: The agent would be the vendor, if you're doing, like, on-market stuff. I mean, with agents, too, like,
00:41:03.310 --> 00:41:07.299
Don Carlson: I mean, they… usually they want to use, like, the… the…
00:41:07.590 --> 00:41:13.940
Don Carlson: DRE, or whatever contract, so it's a little…
00:41:14.260 --> 00:41:20.789
Don Carlson: Are they just sending… saying to send over a contract, or you're… you're sending over something that they can, like, present to the seller?
00:41:21.510 --> 00:41:23.590
jacob Rhoads: Send them a contract, yeah.
00:41:24.360 --> 00:41:35.790
jacob Rhoads: I guess, typically, you just send, like, an email offer, and then they present that to the seller, then they come back to you with their contract, but I'd rather use my contract, if at all possible.
00:41:36.760 --> 00:41:41.199
jacob Rhoads: So far, I haven't encountered where an agent wasn't okay with that, but…
00:41:41.650 --> 00:41:47.129
Tyler Scott -✌️: Alright, good. Yeah, no, I mean, you should be able to add the agent in as a vendor, right here.
00:41:47.250 --> 00:41:51.589
Tyler Scott -✌️: And then you should be able to have that on your e-sign template.
00:41:52.060 --> 00:41:56.030
jacob Rhoads: And then how do I set it up to where I'm the buyer.
00:41:56.980 --> 00:42:08.749
jacob Rhoads: So that I can, on the contract, I'm the buyer, so I can go into the lead, make my signatures, my e-signatures, and then push it to the seller or the agent.
00:42:09.270 --> 00:42:19.650
Tyler Scott -✌️: Yeah, so right here, whenever you're setting up your template, you would have Party 1 would probably be the seller, and then Party 2 would be yourself, the buyer.
00:42:19.760 --> 00:42:22.529
Tyler Scott -✌️: And then you could drag these fields right here.
00:42:23.090 --> 00:42:24.689
Tyler Scott -✌️: And then whenever you go to…
00:42:25.090 --> 00:42:32.839
Tyler Scott -✌️: fill out your contract on the lead profile, you know, you'll be able to sign it right there on the spot. Or it'll just send it to you to sign an email, just like it does for the seller.
00:42:34.200 --> 00:42:43.700
jacob Rhoads: Okay, so it puts me… it attaches me as the buyer within the lead itself, and I can just click on the e-sign and flow through that to make my signatures?
00:42:44.020 --> 00:42:48.549
Tyler Scott -✌️: Yeah, so let me, let me, let me show you kind of how I send the contract out.
00:42:53.160 --> 00:42:56.210
Tyler Scott -✌️: So let's go here, let's go to…
00:42:56.480 --> 00:43:09.169
Don Carlson: Dre contract, Dan, the Bureau of Real Estate, like, in California, we call them car forms. I mean, it's… every state has it a little bit different, but, like, the real estate approved… real estate agent approved contract, like.
00:43:09.170 --> 00:43:18.819
Don Carlson: Yeah, some agents are a little more loosey-goosey with that. They say you need to. You don't always, if it's just direct-to-seller, but…
00:43:18.960 --> 00:43:27.359
Don Carlson: in my experience, pretty much every California agent I've tried to do, like, a deal with, they want it on a car form, but,
00:43:27.560 --> 00:43:41.629
Don Carlson: For his example, he's sending at least a contract over to them with all the terms and stuff, so then if they need… they come to an agreement, then they can send it on. Like, the agent will probably want to send it on their contract,
00:43:42.240 --> 00:43:44.719
Don Carlson: So… There you go.
00:43:45.510 --> 00:44:03.869
Tyler Scott -✌️: Yeah, and back to the, for the other question, right here, whenever you fill out a party's information, you'd have the seller's information, which should auto-pull from the lead profile, you know, if there's an email or anything, it'll just transfer right here. And then right here, for the buyer, you can actually just pick, fill my info.
00:44:04.080 --> 00:44:13.850
Tyler Scott -✌️: And then it should just fill in whatever information you have set up on your Resimply profile, and then it'll send a contract to yourself to sign.
00:44:15.090 --> 00:44:28.630
Don Carlson: Because if you select buyer, and you have, like, a wholesale… like, for assignment contract, like, it would send… it would send it to the… like, the actual, like, to the wholesaler buyer, if you have that filled in there, I feel like.
00:44:29.000 --> 00:44:39.359
Tyler Scott -✌️: Yeah, yeah, like, for an assignment contract, you would pick, dispo Buyer, right? So that's another option you have. So, I usually just hit this button here.
00:44:39.730 --> 00:44:41.110
Tyler Scott -✌️: I pick my agreement.
00:44:41.810 --> 00:44:52.629
Tyler Scott -✌️: I click this right here, I fill out any missing information if needed, and then I hit Fill My Info. Now, dispo Buyer Info is if you have a buyer attached to that deal.
00:44:52.630 --> 00:45:02.719
Tyler Scott -✌️: then it'll fill their information in, and he'll send it to them. But technically, you could just over… you could put whatever you want right here, and it's gonna send it to that email address, just like a DocuSign would do.
00:45:02.720 --> 00:45:04.040
Don Carlson: And it would send it…
00:45:04.040 --> 00:45:04.870
Tyler Scott -✌️: In that order.
00:45:05.070 --> 00:45:06.499
Don Carlson: Couple different workarounds.
00:45:07.130 --> 00:45:07.790
Tyler Scott -✌️: Yeah.
00:45:07.790 --> 00:45:11.039
jacob Rhoads: if I want to send it to, the vendor.
00:45:12.460 --> 00:45:20.490
jacob Rhoads: Is that an option, or is it just the seller? Because they usually don't want me to communicate directly with the seller if I want to go through the vendor.
00:45:20.820 --> 00:45:27.699
Tyler Scott -✌️: Yeah, so in that case, you would go to your eSign templates, and then you would, you'd probably have a template just for that, but…
00:45:28.200 --> 00:45:30.270
Tyler Scott -✌️: You could set that up right here.
00:45:32.960 --> 00:45:34.650
Tyler Scott -✌️: And you would just put,
00:45:34.860 --> 00:45:38.939
Tyler Scott -✌️: So you want to send it to the agent, and then the agent's gonna send it to the seller?
00:45:39.120 --> 00:45:39.700
Tyler Scott -✌️: Is that what you'.
00:45:39.700 --> 00:45:41.950
jacob Rhoads: Yeah, I think what they'll do is they'll take the document.
00:45:41.950 --> 00:45:42.590
Tyler Scott -✌️: process it.
00:45:42.590 --> 00:45:46.990
jacob Rhoads: through their DocuSign or e-sign method, send it to the seller…
00:45:47.180 --> 00:45:47.730
Tyler Scott -✌️: That's exactly.
00:45:48.110 --> 00:45:51.979
Tyler Scott -✌️: Correct. Yeah, anytime I have an agent, a deal with an agent involved.
00:45:52.110 --> 00:46:06.830
Tyler Scott -✌️: And if I want to use my contract, I'll send it to them. They usually handle all that with their DocuSign, and then just send me back the signed copy, which… then I have to manually, you know, just go put it back into reassembly. There's no real way to, like, keep that connected.
00:46:07.130 --> 00:46:10.089
Tyler Scott -✌️: To re-simply, if they're using their own platform.
00:46:11.810 --> 00:46:12.480
jacob Rhoads: Okay.
00:46:12.610 --> 00:46:13.200
Tyler Scott -✌️: Yep.
00:46:14.350 --> 00:46:29.429
jacob Rhoads: And then, another thing was with the vendors. I had a vendor set up, but the vendor used the number that was provided by the seller, so, the vendor called me on that number, and it went to as a new lead.
00:46:30.420 --> 00:46:36.119
jacob Rhoads: Is there any way I would work around that, or is that just gonna be me making sure that the vendor contacts me on the right number?
00:46:36.410 --> 00:46:51.699
Tyler Scott -✌️: Yeah, I usually just try to make sure that they're using my vendor number, so everything stays in the vendors section of the lead. I know there's a way to push it to buyers right from here, if, you know, a buyer calls in on when you're… oh, look, right here, move to vendor.
00:46:51.990 --> 00:46:54.329
Tyler Scott -✌️: So you can actually just press that button right there.
00:46:54.640 --> 00:47:01.960
Tyler Scott -✌️: And then I would just… I would just start using that vendor number to have any communication with them, so they stay, in the vendor section.
00:47:02.720 --> 00:47:03.470
jacob Rhoads: Okay.
00:47:03.470 --> 00:47:04.080
Tyler Scott -✌️: Yep.
00:47:04.790 --> 00:47:08.580
Tyler Scott -✌️: So you can move to buyer or move to vendor right here, if they're a seller lead.
00:47:12.950 --> 00:47:14.070
Tyler Scott -✌️: Awesome.
00:47:15.180 --> 00:47:16.049
jacob Rhoads: Cool, thank you.
00:47:16.300 --> 00:47:17.419
Don Carlson: You got it, man, you got it.
00:47:17.750 --> 00:47:20.919
Don Carlson: So Jay has a question, too,
00:47:21.120 --> 00:47:30.280
Don Carlson: what's the best way to get started testing the new AI on a small group of leads? Can we tag a handful of leads and run an AI drip on just those?
00:47:30.390 --> 00:47:44.900
Don Carlson: I mean, what I started doing, I just turned… I made my own drip for my PPL leads, but if you can make a specific AI drip campaign for leads that you're just wanting to follow up on.
00:47:44.900 --> 00:47:57.899
Don Carlson: Using, like, the SMS assist, throw the voice AI in there. You would have to do it manually, but you can tag a bunch of leads that you want, and then you can filter by those tags, and then just go one by one.
00:47:57.900 --> 00:48:01.960
Don Carlson: Adding that drip campaign to, like, 10, 20 leads, so you can kind of just.
00:48:01.960 --> 00:48:02.339
Tyler Scott -✌️: Let him run.
00:48:02.340 --> 00:48:03.010
Don Carlson: on there.
00:48:03.930 --> 00:48:07.050
Tyler Scott -✌️: Yeah, yeah, I've seen some people do that, too, they'll just…
00:48:07.810 --> 00:48:17.720
Tyler Scott -✌️: import a list into the active pipeline, or, you know, get a list of leads right here. Then they'll have a drip campaign set up on this one, like a custom drip where the AIs
00:48:17.930 --> 00:48:25.159
Tyler Scott -✌️: reaching out, doing the outbound, the voice AI, with the conversational turned on, and then literally just sitting there dragging.
00:48:25.280 --> 00:48:28.500
Tyler Scott -✌️: One by one. You know, soon you'll be able to bulk select.
00:48:29.150 --> 00:48:34.869
Tyler Scott -✌️: Real soon, you'll be able to just select a list of leads, and then hit, you know, AI dial, and it'll just start calling them.
00:48:35.800 --> 00:48:37.269
Tyler Scott -✌️: That's coming out real soon, too.
00:48:38.360 --> 00:48:51.620
Don Carlson: Then, how does billing work for this? Does AI calling, texting use our existing SMS balance? Are there additional charges for AI minutes? For… for texting, the SMSs are just…
00:48:51.920 --> 00:48:55.960
Don Carlson: bill, or your allotment. It's not, like, a special AI text.
00:48:56.200 --> 00:48:58.540
Don Carlson: Based on how I understand it, right, Tyler?
00:48:58.540 --> 00:48:59.870
Tyler Scott -✌️: Yes, yes, that's correct.
00:48:59.870 --> 00:49:13.299
Don Carlson: Sweet. And then, the AI calling minutes, there's, specific AI minutes. Right now, though, it's, it's free until May 31st, I believe. It's a 60 minutes,
00:49:13.400 --> 00:49:20.779
Don Carlson: of credits added to your account, so you're able to… to test it out, so that'd be perfect for what you're trying to do.
00:49:21.160 --> 00:49:23.609
Don Carlson: And then we have some,
00:49:23.760 --> 00:49:35.249
Don Carlson: some cheaper deals going on right now. It's gonna be the cheapest it's ever been, or ever will be. We'll call it, like, founder pricing. So, just depending on what, what you're wanting to add.
00:49:37.500 --> 00:49:38.520
Don Carlson: For sure.
00:49:39.390 --> 00:49:40.930
Don Carlson: So, yeah, it'll be, like.
00:49:41.360 --> 00:49:48.560
Don Carlson: a… a monthly charge to either do, like, the AI Copilot monthly charge for the…
00:49:49.000 --> 00:49:54.279
Don Carlson: the… the lead manager AIs, like the voice and text… outbound texting ones.
00:49:54.860 --> 00:50:09.689
Don Carlson: Or you can get all of them for a discounted price, and then just minute credits. I think it's, like, 25 cents a minute, and it's only if they, pick up and actually have… they have conversation with the lead. It's not dial time.
00:50:13.670 --> 00:50:19.940
Don Carlson: Jake, can I set call forwarding to only occur with leads that are under contract?
00:50:19.940 --> 00:50:39.020
Tyler Scott -✌️: Yeah, so in your call flow, if you go to… you have to be on Enterprise for this, it's an Enterprise feature, but you can repeat caller based on property status. So, you know, right here, if it's under contract, you could say, hey, route those over to… to me.
00:50:39.680 --> 00:50:47.199
Tyler Scott -✌️: And you can even put, you know, to my phone number, or to the in-app answering. I like to do the in-app answering, because I do have the mobile app on my phone.
00:50:47.610 --> 00:50:54.580
Tyler Scott -✌️: You pick a voicemail, and then, for any of the other statuses, you could… you could put, you know, where that's gonna go.
00:50:56.820 --> 00:51:03.349
Tyler Scott -✌️: But, not something I have set up personally right now, but, yeah, I could see where that would… you'd want to do that.
00:51:03.670 --> 00:51:06.580
Don Carlson: One hiccup, that I,
00:51:06.880 --> 00:51:12.380
Don Carlson: during… with the call flow, so again, I use that call answering service, so anytime,
00:51:12.640 --> 00:51:27.669
Don Carlson: any time I would want all the forwarding to be done to my phone. This is back when in-app answering was extra, so I would have… I had my call forwarding to my phone number, like, go to actions, add forwarding number 805, blah blah blah. So…
00:51:27.700 --> 00:51:28.470
Tyler Scott -✌️: when I.
00:51:28.470 --> 00:51:41.810
Don Carlson: turned on in-app answering in the call flow. Any new call would be routed, and it would show up as in-app answering, but all of the forwards for past leads,
00:51:41.810 --> 00:51:51.719
Don Carlson: It would still… that will override it and still use… just forward to my phone, so if… if you did that method, just make sure you're, you take off all those,
00:51:52.330 --> 00:51:56.650
Don Carlson: Forwarding to specific phone numbers in the leads… in the lead contact.
00:52:01.690 --> 00:52:08.480
Don Carlson: But… Or I could be the only one that did that, too, so…
00:52:08.480 --> 00:52:19.920
Tyler Scott -✌️: Yeah, I mean, no, and I could see where, like, you definitely want to route it, especially, like, hey, anything that's under contract, route it to me. If it's, you know, a follow-up, route that to my lead manager.
00:52:20.230 --> 00:52:22.569
Tyler Scott -✌️: Or to, my acquisition manager.
00:52:22.830 --> 00:52:29.409
Tyler Scott -✌️: And you could really set up, you know, if it's in these buckets, route it to those people. It's for enterprise only, but…
00:52:30.100 --> 00:52:32.150
Tyler Scott -✌️: Hopefully that helps.
00:52:32.150 --> 00:52:39.560
Don Carlson: Any other, questions that you guys have on, on AI, maybe specifically, or any,
00:52:40.070 --> 00:52:50.910
Don Carlson: Or any other questions, too? I think I need to get grounded with software before attending these. Yeah, it's… it's really just… just working some leads through the system.
00:52:50.960 --> 00:53:02.400
Don Carlson: I think, like… like Jay mentioned, he wants to test on a few. Nothing wrong with that. So just kind of… I think gaining confidence is one thing that I had to do, so I kind of just…
00:53:02.570 --> 00:53:20.380
Don Carlson: like, I wasn't gonna get to these leads in a timely manner anyway, so I'm like, whatever happens, let's see. And I've been very happy with the results, warming up these, these leads for me to actually do the… not in person, but the, like, the actual conversations that I'm
00:53:20.380 --> 00:53:28.630
Don Carlson: having with sellers. So try them on a few, start the drips, just let AI do its thing. Tyler and Sherrod have spent…
00:53:28.660 --> 00:53:33.720
Don Carlson: So many hours, he actually got pulled off demos to focus on this.
00:53:33.860 --> 00:53:40.739
Don Carlson: So, really happy with the product that they've been able to get together.
00:53:40.970 --> 00:53:57.649
Tyler Scott -✌️: Yeah, and I mean, another thing, too, it's… it's only getting better every day, like, today's… right now is the worst it's ever gonna be, and it's just getting better and better. The voices are gonna be improving really soon. When we come out with autonomous, we'll probably be… have some upgraded voices, too, coming along with that.
00:53:57.800 --> 00:54:06.089
Tyler Scott -✌️: So, it… I mean, the AI stuff's crazy, it's just every day, something new, something better. So, we're gonna keep adding to Resimply.
00:54:06.530 --> 00:54:21.629
Don Carlson: Absolutely. Again, at the end of the day, the best practice, guys, is to use it. Try it, try it while you can. And it'll be, I'm excited to see all the… we're getting tremendous feedback, too, just a lot of good stuff.
00:54:21.740 --> 00:54:28.169
Don Carlson: This AI price is included with Basic or Plus program, so any…
00:54:28.290 --> 00:54:36.859
Don Carlson: any tier, it will be an add-on, but right now, like I mentioned, we're in a trial stage, so,
00:54:36.860 --> 00:54:51.099
Don Carlson: It's free until May 31st with, like I said, like, an hour of calling minutes, as well as you could use… but all the AI co-pilot stuff, there's no real credits that go along with that, except SMS assist with the drips, but that's just your regular texts.
00:54:54.530 --> 00:54:56.390
Tyler Scott -✌️: So… Yeah, that's right.
00:54:56.620 --> 00:55:16.220
Don Carlson: And just as, like, a different… I know there's… there's these different names for each groups, but, like, AI Copilot, think of that as, like, a sales assistant or acquisitions manager assistant, helping you do better in your business, and lead manager is… is the… all those features are the done-for-you.
00:55:17.280 --> 00:55:30.230
Tyler Scott -✌️: Yeah, I mean, I look at these, you know, this is like your lead manager, right? Just like a regular lead manager in your business. Soon it's gonna be able to move to any pipeline stage you want, apply different drip campaigns, like, all that stuff.
00:55:30.390 --> 00:55:50.279
Tyler Scott -✌️: So it's gonna be, like, a true lead manager. And then Copilot is more… I look at that, too, like a virtual assistant that's in your account, just, like, summarizing all the leads, helping you, you know, gathering all the information that the AI said, and, you know, categorizing that into filterable fields and summaries, and
00:55:50.960 --> 00:56:01.509
Tyler Scott -✌️: And then the SMS assist is awesome, too. So, you know, sending those text messages to these sellers, kind of warming them up before my team gets on the phone with them, so…
00:56:01.830 --> 00:56:16.199
Don Carlson: That's honestly, I think, one of my… the voice specialists are amazing, but the SMS assist, just having to think, oh, like, what am I gonna send to this seller, this text, like, it cuts out, like, a minute per text. So, like, that's an hour if I'm sending, like, 60 different texts.
00:56:16.200 --> 00:56:19.739
Tyler Scott -✌️: Just right there. Yeah, exactly. Just click a button, sends it, hit send.
00:56:19.740 --> 00:56:22.749
Don Carlson: Simple, simple, simple, but so, so good.
00:56:23.550 --> 00:56:28.969
Don Carlson: Cool. Any other questions, guys? Anything else, that we can help you with?
00:56:32.400 --> 00:56:37.700
Tyler Scott -✌️: Okay, we had an issue with the SMS assist. What kind of issues were you running into with that?
00:56:40.980 --> 00:56:43.800
Tyler Scott -✌️: Was it setting it up, or was it something…
00:56:48.060 --> 00:56:49.830
Reyhan Nettles: Hey, can you guys hear me?
00:56:49.830 --> 00:56:50.750
Tyler Scott -✌️: Yes.
00:56:51.100 --> 00:56:52.380
Reyhan Nettles: Okay, so…
00:56:52.580 --> 00:57:05.179
Reyhan Nettles: what happened was, okay, so you know how the very first text, you have to put your… either your DBA name or your company name for the A2P stuff, right? Yes. So, when I turned on…
00:57:05.370 --> 00:57:15.430
Reyhan Nettles: Like, when I first started the drip, I turned on the conversational SMS assist, and it didn't do that. It came up with something else.
00:57:15.570 --> 00:57:17.580
Reyhan Nettles: And then my text…
00:57:18.030 --> 00:57:23.030
Reyhan Nettles: didn't go through, so basically, I had to go back, like, the next day and see…
00:57:23.150 --> 00:57:30.420
Reyhan Nettles: all these texts that didn't go through, and then, you know, obviously I couldn't get those credits back. So, that happened to me.
00:57:30.660 --> 00:57:31.020
Tyler Scott -✌️: -Oh.
00:57:31.020 --> 00:57:42.140
Don Carlson: Gotcha. That's… so that's why I have that first… for my, like, my PPO leads, I have a templated first message to, like, do the 10DLC crap, and then…
00:57:42.640 --> 00:57:55.119
Don Carlson: And then let AI go crazy. Because I also wanted to say… I thought a lot about that first message, because I also want it to be only sent in one text. I want it to be short and sweet.
00:57:55.640 --> 00:58:00.129
Don Carlson: And to get… to garn… garner a response, too. So…
00:58:00.310 --> 00:58:06.869
Don Carlson: That… that could be a… that sucks, I'm sorry about that, but that's… that's why I did it that way.
00:58:07.480 --> 00:58:09.290
Reyhan Nettles: How do you… go ahead.
00:58:09.460 --> 00:58:17.119
Tyler Scott -✌️: Yeah, yeah, we are looking… we know… we have heard about that issue, we are trying to find a way to where the AI basically knows, hey, if…
00:58:17.450 --> 00:58:26.639
Tyler Scott -✌️: If this is the first message going to the seller, you have to put this in before, creating the message. That's something we're working on.
00:58:27.810 --> 00:58:31.139
Reyhan Nettles: So, in the meantime, what do you do, just…
00:58:31.280 --> 00:58:37.129
Reyhan Nettles: How do you create… what do you, like… like, so do you have to turn off the conversational…
00:58:37.510 --> 00:58:46.440
Reyhan Nettles: AI text part after the, the first text in the drip is sent, or how do you… how do you work around that right now?
00:58:47.240 --> 00:58:53.229
Tyler Scott -✌️: Okay, great question. So, two ways. Number one, so Don's, showing his screen right now, too.
00:58:53.560 --> 00:58:54.150
Tyler Scott -✌️: Oh.
00:58:54.150 --> 00:59:00.950
Don Carlson: Yeah, so this is… I'll say, hi, add first name, this is Don from DBA, which that's, like, that's my 10 DLC.
00:59:01.130 --> 00:59:06.060
Don Carlson: business name. So, I have that text go out, and then,
00:59:06.310 --> 00:59:11.010
Don Carlson: 3 minutes, I'll have an email drip, and then,
00:59:11.550 --> 00:59:17.969
Don Carlson: Then 3 hours after that first text, then I've… I've had my first business
00:59:18.170 --> 00:59:22.540
Don Carlson: texts go out, so I'm good there. Then I can send whatever I want. After that.
00:59:23.910 --> 00:59:33.289
Reyhan Nettles: Okay, so how does the DRIP know to, like, how does the DRIP know, okay, the first text with the DBA information went out, so now…
00:59:33.510 --> 00:59:39.900
Reyhan Nettles: Switch on the… the SMS assists, you know what I'm saying? Because it's like…
00:59:39.900 --> 00:59:40.650
Tyler Scott -✌️: Yeah.
00:59:40.650 --> 00:59:50.460
Reyhan Nettles: Is there a task, or is there some kind of mechanism or automation that switches it on after that one? You know what I mean? Or do you have to kind of babysit it manually until…
00:59:50.680 --> 00:59:52.970
Reyhan Nettles: You make the updates that.
00:59:53.770 --> 01:00:05.429
Tyler Scott -✌️: Well, I think there's kind of two answers to it, so… because there's two ways you can use SMS Assist. Number one is in the drip campaigns, like Don's showing you right now. So, the first message, you want to make sure…
01:00:05.440 --> 01:00:19.930
Tyler Scott -✌️: that, if you go down a little bit… is this your first message? Yeah, within one minute, Don has an SMS set up to go to this lead, and it has his business name in the first message. Now, after that, he can use SMS assistance for every single text after that one.
01:00:20.200 --> 01:00:25.019
Tyler Scott -✌️: So now he can just go turn SMS system on for everything. He doesn't need to manually type out…
01:00:25.020 --> 01:00:27.140
Reyhan Nettles: Just go turn it… just go turn it on, basically.
01:00:27.140 --> 01:00:29.059
Tyler Scott -✌️: Yeah, yeah, you just turn it on here.
01:00:29.060 --> 01:00:30.090
Reyhan Nettles: Yup, okay.
01:00:30.300 --> 01:00:32.170
Reyhan Nettles: I'm fine.
01:00:32.170 --> 01:00:36.039
Don Carlson: Now if I'm actually in a lead contact, though… here, let me go to…
01:00:36.040 --> 01:00:48.759
Tyler Scott -✌️: Yeah. Now, the second answer to the question is if you're in a lead contact like this, and you want to use SMS Assist, but it's the first time you're texting this lead, you'd probably just want to manually just type out your business name right here, real quick.
01:00:48.760 --> 01:00:49.130
Reyhan Nettles: Yeah.
01:00:49.130 --> 01:00:52.629
Tyler Scott -✌️: Just… I like to just put a little dash, and then, you know, 504 homebuyers.
01:00:52.760 --> 01:00:57.199
Tyler Scott -✌️: At the end. That's usually what I do, if it's the first message.
01:00:58.590 --> 01:01:11.399
Tyler Scott -✌️: Most of my leads, I've been recycling through a lot of… I do have leads coming in through cold call and other methods, too, but a lot of my leads in my system, like, they've been on drips a long time, they've been, in my system for a long time, so, like.
01:01:11.680 --> 01:01:13.790
Tyler Scott -✌️: They're all set up, but yeah, if you're…
01:01:14.240 --> 01:01:20.669
Tyler Scott -✌️: I would just look in your communication thread right here, and just see if you've ever sent that lead a text message.
01:01:20.670 --> 01:01:21.230
Reyhan Nettles: Yeah.
01:01:21.230 --> 01:01:32.640
Don Carlson: If you've seen… and honestly, you can just scroll all the way up, if it says delivered, you've… you're allowed to do it, because some… if they text you first, you don't have to send it too, so that's, like, another caveat. But…
01:01:32.640 --> 01:01:34.450
Reyhan Nettles: Hmm, okay. I didn't know that.
01:01:34.840 --> 01:01:44.269
Don Carlson: Yeah, so if they, if they text you first, they initiated the conversation. So if, like, someone's texting you, like, your website number, like, if someone just sent you, like.
01:01:44.420 --> 01:01:56.929
Don Carlson: Hi, I want to sell my house, like, what's your offer? Then you could be like, okay, cool, that's fine. What is the address? So then you don't have to say, this is Don from at Purple Lily Properties.
01:01:57.160 --> 01:01:57.540
Reyhan Nettles: Let's the…
01:01:57.540 --> 01:01:58.320
Don Carlson: address.
01:01:58.650 --> 01:02:04.209
Reyhan Nettles: So you're saying if somebody initiate, like, if… like, let's say if I have a,
01:02:04.790 --> 01:02:20.979
Reyhan Nettles: a voice AI, called them, right? And they don't answer, right? But they see the number, and then they text back, well, who was this, right? Or… or… because I think the voice AI is now leaving voicemail messages, right?
01:02:21.130 --> 01:02:21.880
Tyler Scott -✌️: Correct.
01:02:22.280 --> 01:02:22.660
Reyhan Nettles: Right.
01:02:22.990 --> 01:02:36.079
Reyhan Nettles: if they text back and say something, then you're saying you don't have to come with the, hey, this is Ray at DBA, you don't have to do that, if they initiated the text first.
01:02:37.180 --> 01:02:40.130
Don Carlson: To my knowledge, that is correct, yes.
01:02:40.130 --> 01:02:40.850
Reyhan Nettles: Okay.
01:02:40.980 --> 01:02:44.209
Reyhan Nettles: Yeah, because it would sound kind of weird to be… to.
01:02:44.210 --> 01:02:44.740
Don Carlson: Thanks for…
01:02:44.740 --> 01:02:45.620
Reyhan Nettles: Thanks for texting.
01:02:45.620 --> 01:02:47.859
Don Carlson: me, at Purple Lily Products.
01:02:47.860 --> 01:02:50.489
Reyhan Nettles: Right. Yeah. Yeah. Yeah.
01:02:50.490 --> 01:02:59.689
Don Carlson: No, they just want… they… they just don't want… the carriers don't want unsolicited texts. Now, if somebody texts… if texts you first, you're… you're good.
01:03:00.510 --> 01:03:01.290
Reyhan Nettles: Alright.
01:03:02.100 --> 01:03:02.780
Reyhan Nettles: That works.
01:03:04.590 --> 01:03:15.619
Don Carlson: Yeah, I know, it's kinda… it's kind of fun… funky sometimes, just playing… playing by their rules, but at least we could still text. Like, again, they were a little bit… like, I was just gonna cut all…
01:03:15.730 --> 01:03:17.830
Don Carlson: Cut all VoIP texting.
01:03:17.830 --> 01:03:18.460
Tyler Scott -✌️: Yeah.
01:03:18.460 --> 01:03:20.280
Don Carlson: It's like, that wouldn't fly.
01:03:20.660 --> 01:03:29.789
Tyler Scott -✌️: We are making some updates to SMS Assist, too, where it'll auto-detect that, so that's coming. And we won't have to worry about that anymore, so that is coming.
01:03:29.790 --> 01:03:34.669
Don Carlson: Just buy a Link Blue number for a thousand bucks, and… Let it, let it roll!
01:03:34.670 --> 01:03:36.049
Tyler Scott -✌️: Link blue, there you go.
01:03:36.050 --> 01:03:42.689
Don Carlson: I wonder if they're gonna lower… I wonder if they're ever… because that's… that's the provider, like, that's not even, like, us up charging.
01:03:42.690 --> 01:03:49.239
Tyler Scott -✌️: Yeah, that's just our cost, like, I think blue is… is… but it is blue messages, and there's no A2P.
01:03:49.340 --> 01:03:53.739
Tyler Scott -✌️: Or anything like that, and… I mean… I don't know.
01:03:53.740 --> 01:04:09.100
Don Carlson: Just like with anything, the longer things are out, the lower the prices will… like, I remember PPL, like, 5 years ago, it was, like, 500 bucks a lead, like, non-negotiable. It's like, oh, dude, that's rough. So that's why I mailed. But now, it's like, you could buy coupon leads and all this stuff, so…
01:04:09.160 --> 01:04:09.880
Tyler Scott -✌️: Hmm.
01:04:09.880 --> 01:04:27.859
Don Carlson: Yeah, curious. Mike, thanks for fixing my drunk AI agents reading the lead address all wrong. Yep, no, it's… today is… it's the worst it's ever gonna be, so I think that's a great way to put it, Tyler, and it's, gonna keep getting better and better. But also, that's why it's free, so use it… use it while it is free.
01:04:27.860 --> 01:04:28.910
Tyler Scott -✌️: Yep.
01:04:29.990 --> 01:04:33.619
Don Carlson: Cool, guys. Well, thank you so much for jumping on, and…
01:04:33.640 --> 01:04:44.020
Don Carlson: Hanging out with Tyler and I. Now, we were super stoked to be a part of this, ReSimply team, helping with all the AI stuff, and helping you guys make more, money with deals. So,
01:04:44.020 --> 01:05:00.989
Don Carlson: Tune in office hours on Thursday, I'll be hosting that open Q&A. If you guys want to jump in, hang out, you can bring any sort of questions, AI recently, negotiations, funky deal you want to throw against the wall, again, happy to… happy to help with that. And that's Thursdays at, 11.
01:05:01.510 --> 01:05:06.310
Don Carlson: 12, 1, 2, 2 p.m. Eastern, 11 p.m. Pacific.
01:05:06.640 --> 01:05:08.189
Don Carlson: Other than that, thanks guys!
01:05:08.190 --> 01:05:10.399
Tyler Scott : Alright, see y'all got… see y'all later. Bye-bye.