Navigate to Contacts and select Buyers.

Click the Inbox tab.

The inbox displays all incoming buyer communications, including:

Use the available filters to sort messages by:

Click on a buyer’s name to:

Return to the Buyers dashboard and apply filters to select your target audience.

Select the filter criteria.

Choose one of the following:

Use the checkboxes to select recipients.

To select all filtered contacts:

Select:

Enter your SMS content.

You can use merge fields to personalize messages.

This automatically inserts the buyer’s first name into the message.

Click Send to launch the SMS campaign.

Navigate to the SMS Campaigns section to review campaign results.

You can view:

The Buyers Inbox and SMS Campaign tools allow users to: