Overview
Your availability tells REsimpli when you can be booked. Once it is set, your team and your AI agents can only place appointments inside those hours.
You can also connect your personal calendar, so anything already in your diary blocks out that time and nobody double-books you.
Steps
Step 1: Open your calendar
Click the calendar icon in the upper-right corner of your screen.
You will see the appointments assigned to you, along with your tasks and their due dates.
Step 2: Open your availability settings
Click the Actions tab.
Click Set Availability.
Step 3: Choose your time zone
Select the time zone you work in.
Step 4: Set your daily hours
Set the time blocks when you are available each day.
The video uses 8:00 a.m. to 5:00 p.m.
Step 5: Block out days you do not work
If you are unavailable on certain days, such as weekends, toggle those days off.
Those days are then blocked on your calendar, and nobody can book you on them.
Step 6: Save your availability
Once your hours are set, anyone booking an appointment for you — whether a team member or one of your AI agents — has to work within them. They cannot book outside your scheduled hours.
Step 7: Connect your personal calendar
From the same place, you can sync your Google Calendar or Outlook Calendar.
Once connected, your personal appointments are automatically blocked off in REsimpli.
Step 8: Check your synced appointments
Your personal appointments will now appear on your REsimpli calendar, including what each one is for.
When your team goes to book you, those times are unavailable, so you will not be double booked.
Important Notes
Your availability applies to everyone booking you, including your AI agents. If an agent is booking appointments on your behalf, it will respect these hours.
Days toggled off are fully blocked. Nobody can book you on them.
Syncing your personal calendar is what prevents double bookings. Without it, REsimpli does not know about appointments made elsewhere.
Once synced, personal appointments are visible on your REsimpli calendar, so keep that in mind if your calendar is shared.
Your calendar also shows your tasks and their due dates, not just appointments.
Troubleshooting
People are booking you outside your working hours
Your availability may not be set. Open the Actions tab, choose Set Availability, and set your time blocks.
You are getting booked on days you do not work
Toggle those days off in your availability settings so they are blocked.
You have been double booked with a personal commitment
Your personal calendar may not be synced. Connect your Google or Outlook calendar so those appointments block out the time.
An AI agent booked an appointment at a bad time
AI agents follow the same availability settings as your team. Adjust your time blocks and they will book within them.
Your personal appointments are not showing
Check your calendar is connected. Once synced, personal appointments appear on your REsimpli calendar.
Summary
You set up your calendar availability. You opened your calendar from the upper-right corner, used Actions and Set Availability to choose your time zone and daily hours, and blocked out the days you do not work. You then synced your Google or Outlook calendar so personal appointments block out that time, keeping your team and your AI agents from double booking you.