Step 1: Create an AI Agent
Before linking a phone number, first create a Call Answer AI agent in the AI Agent section.
Step 2: Open Phone Number Settings
Navigate to:
Settings → Phone Numbers
Step 3: Add a New Phone Number
Click Add Number.
Step 4: Select Voice AI Phone Number
Choose:
REsimpli Voice AI Phone Number
Step 5: Select an Area Code
Choose any available area code.
Note: This number is used for backend call routing purposes only and is not intended for marketing campaigns.
Step 6: Understand the AI Call Routing Process
The AI phone number works similarly to an answering service setup.
Inbound calls are:
Forwarded to the AI phone number
Routed to the assigned AI assistant
Step 7: Assign the AI Agent
Open the newly added phone number and select the AI agent you want linked to the number.
Step 8: Save the Phone Number Configuration
Save the phone number and AI assignment settings.
Step 9: Configure Call Forwarding
Use this AI phone number in your call flow or call forwarding setup for inbound calls.