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What is a General Purpose phone number and how to utilize it

Written by Anthony Estrada

What Is a General Purpose Phone Number in REsimpli?

Purpose of a General Purpose Number

A General Purpose Phone Number is a business phone number that can be used for communication without automatically creating a lead in REsimpli.

Common Use Cases

General purpose numbers are useful for:

  • Transaction Coordinators

  • Buyer Communication

  • General Business Conversations

  • Team Communication

How It Works

When someone calls or texts a general purpose number:

  • REsimpli will not automatically create a lead

  • Conversations can happen without adding unnecessary lead records to the CRM

Example Scenario

If a Transaction Coordinator or team member is texting buyers or handling non-lead communication, using a general purpose number prevents those contacts from being added as active leads.

Benefits

  • Keeps the CRM organized

  • Prevents unwanted lead creation

  • Separates business communication from active seller leads

Contact Support if Needed

Reach out to REsimpli support if you need help setting up or managing general purpose phone numbers.

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