Overview
A call script is the wording you follow when you speak to someone on a call. You can save your scripts in REsimpli so they are ready when you start dialing.
You would use this to keep your team saying the same thing on every call, without needing to look for the script somewhere else.
Steps
Step 1: Open your call scripts
Click Settings in the bottom-left corner of your screen.
Click Communication and Marketing.
Click Call Scripts.
You will see the different groups you can add scripts to.
Step 2: Choose the group for your script
Pick the group your script belongs to. Your choices are:
Leads
Sellers
Buyers
Agents
Vendors
List Stacking
The video adds a script under Leads.
Step 3: Start a new script
Click the Add Script button on the right side of your screen.
Step 4: Name your script
Type a name for your script. Pick something that tells you what the script is for.
Step 5: Add your script
Scripts are added as text. Copy your script from wherever you keep it, then paste it into the box.
Step 6: Format your script (optional)
To change how your script looks, click the A icon. A row of tools will appear.
You can:
Make text bold, italic, underlined, or struck through
Add a link
Add a photo. If your script is saved as a JPEG image, you can upload it here as a photo.
Add emojis
Step 7: Save your script
Click Add Call Script.
Your call script is now saved.
Important Notes
Call scripts only work with the Triple Line Dialer. If you do not use the triple line dialer, you will not be able to use your scripts.
Scripts are added as text. Type or paste your wording into the box.
If your script is a JPEG image, add it using the photo option in the formatting tools.
The formatting tools stay hidden until you click the A icon.
Troubleshooting
You cannot use your call script
Call scripts only work with the triple line dialer. Check that you are using the triple line dialer.
You cannot find the formatting tools
Click the A icon. The tools for bold, italic, links, photos, and emojis will then appear.
Your script is an image, not text
Use the photo option in the formatting tools to upload it as a photo.
Summary
You added a call script to your REsimpli account. You chose the group it belongs to, named it, pasted in your wording, formatted it the way you wanted, and saved it.