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Leads and Pipelines

REsimpli Help Center — Frequently Asked Questions Every answer below links to the exact moment in the training video where it is demonstrated. Click a timestamp to jump straight to it.

Written by Anthony Estrada

What statuses does a pipeline start with?

I can't see the options to rename or add a status.

How do I rename a status?

Where does a new status appear?

How many pipelines and statuses can I have?

  • Up to 20 pipelines, each with up to 20 customisable stages. (Day 1 and Day 4 Webinars)

Can I undo deleting a status?

What are the ways to change a lead's status?

How do I move a lead to a different pipeline?

How do I move many leads to a different pipeline?

  • Filter your leads, switch to list view, select them, then click Actions and Change Status. The pipeline choice is inside that option. ▶ Change Lead Pipeline — 2:49

I can't find an option to change the pipeline in bulk.

How do I flag a lead that needs attention now?

  • Click the Hot Lead action button and choose Mark as Hot Lead. A fire icon appears on the lead. ▶ Hot Leads — 0:30

How do I see only my hot leads?

  • Click the fire icon in the top-right corner of your screen. Click it again to clear the filter. ▶ Hot Leads — 0:57

How do I unmark a hot lead?

When does a lead get marked as qualified?

  • Not automatically at any stage, except when a property goes under contract. Otherwise mark it manually, or use an automation — for example on reaching a particular stage or receiving a tag. (Day 4 Webinar, Sept 11)

What happens when I mark a lead as dead?

  • It moves out of your active leads into the Dead Leads pipeline. The lead profile stays for documentation and reporting. ▶ Filter Dead Leads by Reason — 0:10

  • REsimpli also asks whether you want to clear all tasks associated with that lead. (Day 2 Webinar, Sept 9)

Do I have to give a reason when marking a lead dead?

Can I see why leads are being marked dead?

Where can I check why a specific lead was marked dead?

How do I add a single lead by hand?

Why is the form asking for an APN instead of an address?

  • You selected Land as the property type. Residential asks for a property address; land asks for an APN or reference ID. ▶ Manually Add a Lead — 0:51

Are land leads fully supported?

  • Yes. Land is a supported lead type including APN lookups, and Comps AI supports land comps. (Day 1 and Day 3 Webinars)

What is the fallback communication number on a new lead?

  • The number used for outbound calls and texts to that lead. If your marketing campaign already has one, that takes precedence, and you can leave this blank. ▶ Manually Add a Lead — 1:09

How do I contact a lead from their profile?

Where do I record that a lead has opted out?

What is a lead exit type?

  • It records what you plan to do with a property, such as fix and flip or rental. It keeps your reporting accurate and lets you filter leads by strategy. ▶ Lead Exit Types — 0:00

What exit types can I choose?

  • Options include Fix and Flip, Rental, Retail Listing, Wholetail, Turnkey, Wholesale Double Close, and Wholesale Assignment Contract. ▶ Lead Exit Types — 0:48

Can I change a property's exit type later?

How do I find all properties following one strategy?

How do I export leads from a pipeline?

I exported my leads but no file downloaded.

Can I choose which columns are in my export?

6.0 Launch Webinar Q&A

From the New REsimpli Live Unveiling sessions, September 8–11, 2026.

Where does communication with buyers, agents and vendors appear now?

  • At the contact level, not on the lead. If you call a buyer from a lead, that conversation appears under the buyer's contact record rather than cluttering the seller lead's communication log. This is a change from the previous version. (Day 1 Webinar, Sept 8)

A seller owns two properties. Where does communication appear?

  • On the property you called from. To see everything you have exchanged with that person across all their properties, open their contact record under Sellers. (Day 1 Webinar, Sept 8)

A repeat seller is doing several deals with me. Should they be set up as a vendor?

  • No, keep them as a seller. Seller is a required field on a lead, and each new property is added under the same seller. (Day 4 Webinar, Sept 11)

What lead routing options are available?

  • Weighted round robin, standard round robin, first-to-claim, manual assignment, and all-team-members. (Day 1 and Day 4 Webinars)

Can different roles be assigned at different pipeline stages?

  • Yes. For example only a Lead Manager is assigned when a lead is created, an Acquisition Manager is added at Appointment Set, and Dispo or TC at Under Contract. (Day 1 Webinar, Sept 8)

What offer information can I record in 6.0?

  • Offers now capture who is making the offer, the offer date and price, the offer format, and the offer type. Formats include cash, novation, seller financing, and subject-to, with additional fields such as down payment and monthly payment where relevant, plus an "other" option with free-text notes. (Day 1 Webinar, Sept 8)

Can I change a deal's type after it has been created?

  • Yes. A fix and flip can become a wholesale, or a wholesale can move to a novation pipeline. (Day 2 Webinar, Sept 9)

Can I move a deal from one transaction pipeline to another?

  • Yes, from within the pipeline view. (Day 2 Webinar, Sept 9)

Can I update a custom field across many leads at once?

  • Yes. Select the leads in bulk and choose Update Custom Fields. Any new custom field you add also applies to all existing leads as well as new ones. (Day 1 Webinar, Sept 8)

Can I create custom fields while importing a list?

  • Yes. You can create custom fields on the fly during import, then filter on them afterwards. (Day 2 Webinar, Sept 9)

Can I change the type of an existing custom field?

  • No. Field types cannot be converted — an open text field cannot become a dropdown, for example — because the existing data would not match. You would need to delete the field and create a new one, which removes the stored answers. (Day 4 Webinar, Sept 11)

Can I filter leads by AI Lead Score?

  • Yes — for example all leads scoring 70 or higher. Lead Score can be combined with SMS filters such as incoming SMS, outgoing SMS, delivery status, and total SMS activity. (Day 2 Webinar, Sept 9)

Can I filter on date fields such as auction or foreclosure dates?

  • Yes, by range — this week, next week, this month — and saved filters keep updating daily. (Day 1 Webinar, Sept 8)

Can I search notes across the whole system?

  • Yes. Global note search covers leads, List Stacking, tasks, and contacts. (Day 1 Webinar, Sept 8)

Can more than one person hold the same role on a lead?

  • Yes. You can assign multiple people to any role, and you can create custom roles such as social media manager or ads manager. (Day 1 Webinar, Sept 8)

What are Markets used for?

  • Organising marketing campaigns when you operate in several states or locations, so team members can be identified by the area they cover. (Day 4 Webinar, Sept 11)

Why has the Listing tab disappeared from my lead?

  • The Listing tab is only available once a property is at or past Under Contract. On an acquisition-side lead in any earlier status it is not shown. (Day 2 Webinar, Sept 9)

I have thousands of dead leads. What is the best way to work them?

  • It depends why they were marked dead. Filter by dead lead reason and revive the ones whose blocker may have cleared — for example a title issue. Leads marked dead because the property sold are not worth reworking. You can move them into a dedicated pipeline, add them to automations or the Triple-Line Dialer, or re-import them into List Stacking, where the last sold date lets you filter out anything now sold. (Day 3 Webinar, Sept 10)

Can I hide sections of a lead I do not use, and does that change what my team sees?

  • Yes, you can hide, unhide, and rearrange sections of the lead detail view in settings, and set which tab you land on by default. The layout is per user — each person arranges their own, and your changes do not affect anyone else. (Day 1 and Day 2 Webinars)

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