Where do I check my credit balance?
Click the dollar sign in the upper-right corner of your screen. ▶ Check and Add Credits — 0:13
How do I buy more credits?
Click the plus sign next to the credit you want, check the amount due, then click Pay Now. ▶ Check and Add Credits — 0:44
Can REsimpli buy credits automatically before I run out?
Yes. Auto-renewal buys credits when your balance hits a threshold you choose, for all credit types or individually. ▶ Check and Add Credits — 1:13
Can I set different thresholds for different credits?
Yes. For example calling minutes at 15, SMS credits at 30, and email credits at 50. ▶ Check and Add Credits — 1:48
There's no Save button on the credits page.
There isn't one. Changes save automatically as you enter them. ▶ Check and Add Credits — 2:33
6.0 Plans, Pricing and Limits
From the New REsimpli Live Unveiling sessions, September 8–11, 2026.
What is included in the new 6.0 plans?
Unlimited calling, unlimited texting, unlimited email, unlimited eSign, unlimited cash buyer searches, unlimited List Stacking, and an unlimited Triple-Line Dialer. Open API access is included on every plan. (Day 2 and Day 3 Webinars)
Do existing customers have to move to a new plan?
No. Nothing changes to your current plan or pricing on September 12. You can stay on your existing plan and switch later if you choose. There is no deadline and no pressure to decide on launch day. (Day 1 and Day 2 Webinars)
Will the old plans still be available to new customers?
No. From September 12, new signups only see the unlimited plans. (Day 1 Webinar, Sept 8)
Does 6.0 cost extra for existing customers?
No. The 6.0 platform features are included for existing customers. AI Agents and Comps AI remain optional paid add-ons. (Day 2 and Day 3 Webinars)
Will I be refunded if I have prepaid annually and move to an unlimited plan?
Yes. Any prepaid amount is prorated when you move to the unlimited plan. (Day 1 Webinar, Sept 8)
Are plans still charged per user seat?
Yes. (Day 4 Webinar, Sept 11)
Which features are paid add-ons rather than included?
AI Agents, Comps AI, bookkeeping services, direct mail, and additional Driving for Dollars driver seats are all add-ons. All AI features are paid add-ons. (Day 2 and Day 3 Webinars)
Is skip tracing unlimited on the new plans?
No. Skip tracing has a monthly allocation per plan: 10,000 on Basic, 20,000 on Pro, and 50,000 on Enterprise. The same allocations apply to List Builder searches. (Day 2 and Day 3 Webinars)
How many phone numbers are included in a plan?
Each plan includes 1, 5, or 15 phone numbers depending on tier — Pro includes five at no extra cost. There is no limit on how many additional numbers you can add. (Day 3 and Day 4 Webinars)
Is there a limit on how many roles I can create?
No. You can add as many roles as you need. (Day 4 Webinar, Sept 11)
How many pipelines and statuses can I have?
Up to 20 pipelines, each with up to 20 customisable stages. (Day 1 and Day 4 Webinars)
Will I still be charged extra for the Triple-Line Dialer?
No. The Triple-Line Dialer is included in your plan once 6.0 goes live. (Day 2 Webinar, Sept 9)
Are there any discounts available?
The annual plan discount is the only standard discount. Military discounts are available on request — contact Sharad directly. (Day 1 Webinar, Sept 8)
Can my free trial be extended?
No. There is no option to extend a free trial. (Day 4 Webinar, Sept 11)
Is there a data storage limit for photos and documents?
No. There is no limit on picture or document storage, and no picture limit on a lead. What affects page speed is the number of third-party data sources loaded on a page, not how much you have stored. (Day 2 and Day 4 Webinars)