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Direct Mail

REsimpli Help Center — Frequently Asked Questions. Direct mail cost, turnaround, tracking, templates and third-party providers.

Written by Anthony Estrada

From the New REsimpli Live Unveiling sessions, September 8–11, 2026.

Is direct mail included in the new plans?

  • No. Direct mail is a paid add-on and is not unlimited. (Day 3 Webinar, Sept 10)

How much does direct mail cost?

  • One-off mail sent from a lead is $1 per piece. Bulk mail sent from List Stacking is significantly cheaper — Sharad indicated it can be around fifty cents. Full pricing was deferred to September 12. (Day 3 Webinar, Sept 10)

Can I send direct mail straight from List Stacking?

  • Yes. Select the records and create a campaign, choosing the number of mailings, the templates, and your sender information. (Day 3 Webinar, Sept 10)

Can I automatically exclude people I no longer want to mail?

  • Yes. Suppression rules exclude records that opt out, become leads, have returned mail, have bad addresses, or are deleted. (Day 3 Webinar, Sept 10)

How long does a mail piece take to go out?

  • Around two to three business days, not the ten days some customers experienced previously. (Day 3 Webinar, Sept 10)

Can I track direct mail delivery, and where does the tracking come from?

  • Yes, when mail is sent from within REsimpli. Tracking comes from USPS, and statuses include order placed, pending, processing, mailing, delivered, and not delivered. Mail sent through a third-party provider cannot be tracked in REsimpli. (Day 3 Webinar, Sept 10)

Who does REsimpli use for direct mail?

  • Postcard Mania for direct mail and Ballpoint Marketing for handwritten letters. (Day 3 Webinar, Sept 10)

Can I use my own custom mail template?

  • Yes, with help from support — send your template to the team and they will add it to your account. Designing a custom template yourself inside the system is not available at launch. One-off mail from a lead uses REsimpli's own templates, and more are being added. (Day 3 Webinar, Sept 10)

Can I record delivery data from a third-party mail provider?

  • Yes, by creating a custom field and updating it yourself. Delivery status is only populated automatically when mail is sent through REsimpli. (Day 3 Webinar, Sept 10)

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